Is my iPhone infected with malware ? Please help

Discussion in 'iPhone' started by Chad-VI, Sep 20, 2015.

  1. Chad-VI macrumors regular

    Chad-VI

    Joined:
    Mar 31, 2014
    #1
    Hi All, there is an app (Battery Doctor) that I use to free my memory and storage. While freeing up my memory it shows what processes it is killing. I am NOT jailbroken. But since installing iOS 9 I think, it is showing a chinese app. The problem is I have NEVER installed a chinese app. And the name odly translates to something like " Love News". I don't read such things as "love news". I restored my phone and now it still shows up. Is that malware or is it the app generating random names? Please help!!
     
  2. DustinDev47 macrumors 6502

    DustinDev47

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    #2
    you restored your phone and probably restored from backup, thereby installing the same **** you had before.

    your phone isn't infected with malware. it's infected with an owner who lacks a little common sense :)
     
  3. Chad-VI thread starter macrumors regular

    Chad-VI

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    #3
    Thanks that was so helpful and kind.
     
  4. DustinDev47 macrumors 6502

    DustinDev47

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    #4
    you're welcome! I aim to please.

    meanwhile, attempt to delete the icon from your home screen as you would any other app. if that doesn't help, and I'd be surprised if it didn't, restore your phone, and then don't restore it from backup.

    I know I'm an *******. I can't help it
     
  5. Chad-VI thread starter macrumors regular

    Chad-VI

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    #5
    That's the dumbest thing anyone would do. Why would I delete the Battery Doctor app if it's the one telling me I have this unknown process? How do I know whether the process is still on my iPhone?
     
  6. DustinDev47, Sep 20, 2015
    Last edited: Sep 20, 2015

    DustinDev47 macrumors 6502

    DustinDev47

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    #6
    ........................

    the level of cranial-rectal inversion...

    you don't have malware....unless you were jailbroken in the past, but you restored your phone and that would have solved that issue.

    so, let's examine your battery doctor app...

    "Languages: English, Japanese"

    you downloaded a junk app (all those battery apps are crap) that preliminary investigation would suggest has a Japanese background, easily mistaken for Chinese if you're not in the know with regard to Asian languages.

    in downloading the app, it pretends that it's actually doing something

    delete the app; problem solved
     
  7. MRU macrumors demi-god

    MRU

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    #7
    You should consider doing a clean restore - and then setup your phone afresh. Download the apps cleanly or install them from iTunes (if you store your apps there) selectively, rather than from a previous 'backup'.

    The 'backup' you are restoring from could contain the same rouge file / process from a previous jailbroken state and by simply restoring from it each time you are just putting 'the same junk in the trunk" as so to speak.

    It's either do a clean restore and re-setup afresh or carry on and hope that it isn't chinese malware phishing for you passwords, login and cc information. For sake of peace of mind - I know which I'd prefer to do, and you must be seeking some peace of mind otherwise you wouldn't have started the thread.

    Good luck.
     
  8. jimbo1mcm macrumors 68000

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  9. Chad-VI thread starter macrumors regular

    Chad-VI

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    Mar 31, 2014
    #9
    Thanks for your helpful reply, but I was never jailbroken and I don't know whether battery doctor is legitly showing what processes are there in the background. I have so many important app data that I can't do a clean restore. Do you think it's just a random process name generated by Battery Doctor ?
     
  10. mblogsd macrumors member

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    #10
    It sounds as though you can't trust the Battery Doctor app if you're questioning the integrity of the information it's showing you. Maybe try another app that performs the same function to see if it shows odd processes.
     
  11. imlovinit macrumors 6502

    imlovinit

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    Feb 8, 2012
    #11
    Tbh those types of apps in the App Store aren't really useful and can lead to unwanted downloads, IMO,anyways.

    Your phone isn't infected. I would recommend uninstalling the app as well. Or try installing another similar app that is suppose to do the same function and compare.

    Personally, I wish icleaner pro was available to non jailbroken devices bc that's the only true cleaning app I've ever used that completely works.
     
  12. DustinDev47 macrumors 6502

    DustinDev47

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    #12
    I doubt the existence of such an app

    I don't have the development expertise to make the following claim with 100% certainty

    with how tight Apple is on security, I would venture to guess that no random App Store app is going to have the administrative permissions to kill other processes...that seems to me like it would create big problems if Apple were to allow that
     
  13. MRU macrumors demi-god

    MRU

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    #13



    ^ This. What is the process Battery Doctor app is finding ? What is its name and hopefully we can see if we have same process / name on our clean devices, if so its likely Battery Doctor app is the rouge.
     
  14. Chad-VI thread starter macrumors regular

    Chad-VI

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    Mar 31, 2014
    #14
    yeah you are right . Do you know any other app that could do the same thing? So I could see whether it shows me the same chinese procees or not.
     
  15. DustinDev47 macrumors 6502

    DustinDev47

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    #15
    there is no such legitimate process explorer for iOS...legitimate as in available for non-jailbroken devices. therefore, your app is lying to you
     
  16. Chad-VI thread starter macrumors regular

    Chad-VI

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    Mar 31, 2014
    #16
    Here is a screenshot of it :
    And btw I never use Podcasts or Find My friends which are present in the processes too.

    I hope so! Thank you
     

    Attached Files:

  17. MRU macrumors demi-god

    MRU

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    #17
    Hold on!!!!!

    Battery Doctor - Master of Maintenance and Battery Doctor - Must-Have-Battery-Managment-App are the actually same thing.

    One is released by KS Mobile. The other by "Beijing Kingsoft Internet Security"......

    They are however the same app --- The fact its made by Beijing Kingsoft, well there is your answer. IT IS THE ROUGE CHINESE PROCESS ITSELF .....

    It's finding the process active, because it IS the process.
     
  18. DustinDev47 macrumors 6502

    DustinDev47

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    #18
    I rest my case.

    if you need further evidence, here's my phone. note the time:

    image.png
     
  19. DustinDev47 macrumors 6502

    DustinDev47

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  20. Chad-VI thread starter macrumors regular

    Chad-VI

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    #20
    This is the same process as mine! So does that mean it's nothing serious?
     
  21. DoofenshmirtzEI macrumors 6502a

    DoofenshmirtzEI

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    #21
    After this, it had better be a *very* adult beverage.
     
  22. DustinDev47 macrumors 6502

    DustinDev47

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    #22
    you are correct. it means the battery doctor app is programmed to display that string of Chinese letters on every user's device, which is also the reason that everything in both our screenshots is in the nice same order.

    it is a scare tactic. not sure why. generally rogue "antivirus" software exists to sell something. perhaps there is a pro version of the app; I didn't look very hard
     
  23. DustinDev47 macrumors 6502

    DustinDev47

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    #23
    I am!
     
  24. AintDutchNotMuch macrumors regular

    AintDutchNotMuch

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    Sep 14, 2015
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    The Netherlands
    #24
    Those battery saving or process monitoring apps are sort of a scam. The battery saving app eats from your battery life as well. It's like anti-virus programs on a PC, totally unnecessary. I haven't used them in years and everything works perfectly fine and fast on my PC. Instead of these battery saving or 'doctor' apps, you should only install apps you really, REALLY need.

    Other tips are:
    - Go to Setting>General>Background app refresh>toggle them all off, or at least most of them
    - Notifications>Toggle off the apps you don't want to be notified about
    - Brightness not on Auto, keep it on the lower side when indoor
    - Settings>Privacy>Location Services>Filter the things you don't need (like calendar which you don't need location for)
    - When going outside, turn Wi-Fi off. It drains your battery because of the constant searching for Wi-Fi connection

    Good luck!
     
  25. DustinDev47 macrumors 6502

    DustinDev47

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    #25
    This is the best advice you will ever get as far as conserving your battery life

    don't forget that in iOS 9, you also have a feature in the Battery section of the Settings app which allows you to turn on low power mode (I think that is what it is called; my phone is in German). it restricts the capability of your device to save enough battery for when you really need it.
     

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