Is my MBA about to go kaput?

Discussion in 'MacBook Air' started by t0rr3s, Feb 14, 2016.

  1. t0rr3s macrumors 6502

    t0rr3s

    Joined:
    Dec 23, 2010
    #1
    Should I be looking for a new MBA then, guys? Restarting doesn't seem to have resolved the issue. Now, even my cursor has developed white lines across itself. These lines appear from time to time but has returned with a vengeance recently.

    [​IMG]
     
  2. cammykool macrumors regular

    Joined:
    Sep 24, 2011
    Location:
    Anaheim, California
    #2
    i would say try reinstalling OS X
    if it was a video issue the screenshot would still look fine.
     
  3. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #3
    To isolate software and hardware problems, I always use an external USB disk. Since bare bones OS X fits comfortably into a 32 Gb drive, get yourself an external USB drive, which could be a standard HDD in an enclosure, a USB flash disk or ideally a USB 3 SSD disk. Install Mavericks, Yosemite or El Capitan into this drive but do not sign into iCloud during or after the installation to keep it totally isolated.

    Then, boot from this external disk and see if you still experience the same problem. This way your original drive with all your files and settings remains untouched until you correctly diagnose the problem.

    When you boot from this virgin and "Gandhi" version of OS X and the problem is still there, then it is hardware related and you can take it to Apple to get it fixed. If the problem does not show, however, then your best bet is to re install OS X.
     
  4. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
    #4
    It's 100 % a software issue. In that screenshot, only Word is affected. Is that typical or does it happen across all applications and even on the desktop itself?
     
  5. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #5
    I believe the software has an issue, if the graphics card was failing, the lines would be visible from the screen but not digitally.
     
  6. t0rr3s thread starter macrumors 6502

    t0rr3s

    Joined:
    Dec 23, 2010
    #6
    I think you guys are spot on. This only seems to happen in Office applications (all updated to latest version 15.18). I have repaired permissions, restarted (again) and today the problem has not surfaced. Fingers crossed!
     

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