Is my "new" iMac used?

Discussion in 'iMac' started by Bergson17, Oct 22, 2013.

  1. Bergson17 macrumors newbie

    Joined:
    Oct 22, 2013
    #1
    Just got a new imac - it already has an administrator account set up. It also has a number of apps on the desktop that look like they were used to check functionality of hardware in the unit. Am I being paranoid or does this appear to have been a repacked return being passed off as new?
     
  2. buster84 macrumors 6502

    Joined:
    Oct 7, 2013
    #2
    It's used, a new one would not have an account setup, let alone apps on the desktop.
     
  3. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
  4. Bergson17 thread starter macrumors newbie

    Joined:
    Oct 22, 2013
    #4
    I used the educational discount at the university where I work. It arrived today and was still in the external brown shipping box. I am absolutely certain that the package wasn't opened by the folks at the campus computer desk...
     
  5. jimmyusmc macrumors member

    Joined:
    Jul 3, 2011
    Location:
    San Diego, CA
    #5
    Well to be safe, call Apple and talk to them. Remember that you still have a time frame to return it and/or exchange it for another.
     
  6. josh.b macrumors regular

    Joined:
    Oct 19, 2013
    #6
    get onto Apple. Even if the machine is perfectly fine you never know and you pay the Apple price for quality and goodness. You will probably get a freebie out of it as a token of apology too. $50 iTunes card?
     
  7. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #7
    Urm I somehow doubt he will get a token of apology like that. Perhaps upgrade ram/hard drive. Just my experience though. If I were you I would return it though and contact apple!
     
  8. Johnf1285 macrumors 6502a

    Johnf1285

    Joined:
    Dec 25, 2010
    Location:
    New Jersey
    #8
    Or expedited shipping free of charge (or a refund of previously paid expedited shipping). This happened to me recently.
     

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