Is my new MBP damaged?

Discussion in 'Buying Tips and Advice' started by MXM, Jun 11, 2009.

  1. MXM macrumors member

    Joined:
    May 23, 2009
    #1
    Hello,
    I just got my MBP delivered today, but the outer packaging (paper box by the shipping company) was seriously damaged with a big hole (10cm in length). The enclosed MBP box itself also has a mark, not too deep. Do you think there would be any damage done to MBP, and if I should contact Apple?
    Thanks.
     
  2. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #2
    Shipping damages are shipping company's fault.
     
  3. tempusfugit macrumors 65816

    Joined:
    May 21, 2009
    Location:
    Chicago
    #3
    I would definitely inquire about that even if its just cosmetic. Getting something delivered with a huge gash in it is B.S. and unacceptable in my opinion.
     
  4. MXM thread starter macrumors member

    Joined:
    May 23, 2009
    #4
    Thanks, I heard from Apple they used UPS for delivery. I doubt UPS would accept the responsibility if I contact them, perhaps I should ask Apple to get in touch with UPS?
     
  5. LERsince1991 macrumors 65816

    Joined:
    Jul 24, 2008
    Location:
    UK
    #5
    Go into an Apple store if possible they will swap it straight away and please do something about it... I would definitely want a perfect one (and I did)
     

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