Is Skype Screen Sharing secure enough for remote support?

Discussion in 'Mac Apps and Mac App Store' started by cookieme, Oct 12, 2009.

  1. cookieme macrumors regular

    Aug 22, 2005
    As the title reads I'm curious about the security of the screen sharing feature of Skype. I've never used it, but I'm thinking that it is a much easier alternative to having a user enable Remote Login and Screen Sharing in the System Preferences every time they need help or I need to perform some maintenance. Of course, the two services could be left on, but it's an unnecessary security risk when they move between trusted and untrusted networks. The advantage of Skype Screen sharing seems to be that the user that needs help shares their screen and when done turns it off.

    Any suggestions?

    P.S. I think that iChat has a similar feature were a user can share their screen without having to modify any System Preferences. However, I don't know if this works if both parties don't user MobileMe.
  2. cookieme thread starter macrumors regular

    Aug 22, 2005
    I took a closer look at Skype Screen Sharing and it seems that you can only view the other person's screen. There is no feature to control the mouse or keyboard, so it is useless for remote support.

    iChat would be great, but unfortunately I'm the only one with a MobileMe account and apparently if you don't have MobileMe on both ends the connection cannot be encrypted! Very unfortunate!
  3. SHADO macrumors 6502a


    Aug 14, 2008
    I use Teamviewer. It works great for remote support and it allows you to do pretty much anything.

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