Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Is the apple online store undergoing maintenance?
- Thread starter Cpt.N00B
- Start date
- Sort by reaction score
When I tried to check the status of a single order, I got this message:
"Thank you for shopping at the Apple Online Store
Apple's Online and phone Order Status services are temporarily unavailable due to a scheduled upgrade to our systems.
We apologize for any inconvenience."
(I'm a UK user, perhaps it is specific to this country.)
"Thank you for shopping at the Apple Online Store
Apple's Online and phone Order Status services are temporarily unavailable due to a scheduled upgrade to our systems.
We apologize for any inconvenience."
(I'm a UK user, perhaps it is specific to this country.)
Yes, it is UK only.
I'm in the UK and it's been doing that, however I went onto the US store and it worked fine. Showed the order as processing.
When I viewed the order status on the US store, it said expected delivery is 27 Dec 2011...err, could that be related to it Sartre, do you think?
I'm seeing this too on the UK Store, got a holding mail overnight about the delay in order processing.
US Store shows my order will be delivered tomorrow.
US Store shows my order will be delivered tomorrow.
When did you order? My order was done yesterday (5th) in the early afternoon, and says so on the US order status page.
"Processing Items Ships: 27 Dec, 2011 Delivers 29 Dec, 2011"
"Processing Items Ships: 27 Dec, 2011 Delivers 29 Dec, 2011"
Last edited:
Me too, all the refurbs have been down for 2 days also and a return I had processed yesterday hasn't filtered down to TNT yet.
Glad to know it's not just me getting this.
I ordered on Friday 2nd Sep and haven't been able to access my order status on the UK store since Sunday.
Just checked my order status on the US store, and it says Delivers 9th Sep, but they haven't even begun processing it yet.
Anyone have any updates with theirs?
I ordered on Friday 2nd Sep and haven't been able to access my order status on the UK store since Sunday.
Just checked my order status on the US store, and it says Delivers 9th Sep, but they haven't even begun processing it yet.
Anyone have any updates with theirs?
Indeed. If I go to store.apple.com/us instead of store.apple.com/de I can check my order status there. Says 1-2 weeks. I ordered a keyboard and twelve south item that wasn't readily available.
I just tried the US one, it worked fine, apparently my order leaves today and has been prepared for shipment.
We'll see!
We'll see!
I was really worried that it's a problem on my side.Just checked and I've also got the email, still says shipping on the 27th Dec though.
Dispatched: 27 Dec, 2011
Delivers 29 Dec, 2011 Standard Service
Edit: Just rang up, it's being delayed because of the printer (HP Officejet 4500), they've put in a request for the items to be sent out separately. However, I think I'm going to cancel the order and get the next printer up which is only £10 more, checked in the Apple Store, the 4500 does have an expected delivery of 2-3 months, whereas the 5510 is 2-3 days.
By the way, order status is back online for us in Europe.
Dispatched: 27 Dec, 2011
Delivers 29 Dec, 2011 Standard Service
Edit: Just rang up, it's being delayed because of the printer (HP Officejet 4500), they've put in a request for the items to be sent out separately. However, I think I'm going to cancel the order and get the next printer up which is only £10 more, checked in the Apple Store, the 4500 does have an expected delivery of 2-3 months, whereas the 5510 is 2-3 days.
By the way, order status is back online for us in Europe.
Last edited: