is the screen dead or bad?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by john arnie, Dec 2, 2016.

  1. john arnie macrumors newbie

    Joined:
    Dec 2, 2016
    #1
    my IPhone 5 screen went black, 10 min earlier working fine, then went to use it was dim and went dark. everything works but cant do anything. cant reboot because of find my phone. need help is the screen dead or bad?? I can turn on and off and my ITunes can see it
     
  2. ardchoille50 macrumors 68020

    Joined:
    Feb 6, 2014
    #2
    Can't reboot because of find my iPhone? Can you elaborate?
     
  3. john arnie thread starter macrumors newbie

    Joined:
    Dec 2, 2016
    #3
    yes my iTunes cant reboot because of the cloud and find my phone is on. I was trying to reboot it. the phone jest went black for no reason. so may be the screen is bad??
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    Have you tried resetting it by holding the lock and home buttons together for a while (like 30 seconds) until you see the Apple logo appear on the screen? Have you tried plugging it into charger for a while to see if it starts charging?
     
  5. john arnie thread starter macrumors newbie

    Joined:
    Dec 2, 2016
    #5
    yes it turns off and on when holding down the buttons no apple logo no nothing.it will charge my iTunes says so
     
  6. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    How do you know it's turning on or off?
     
  7. john arnie thread starter macrumors newbie

    Joined:
    Dec 2, 2016
    #7
    when I plug into my ITunes, it either sees it or not
    --- Post Merged, Dec 2, 2016 ---
    I can see my photos or not
     
  8. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #8
    I guess it sounds like something's going on with the screen in that case.
     
  9. john arnie thread starter macrumors newbie

    Joined:
    Dec 2, 2016
    #9
    this is what I was thinking when I went to turn on the screen was dim and went black I had someone call and it rang but could not answer it
     

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