the att rep i had was pretty bad
she gave me a NEW SIM because she didn't know that there was one in the store
and then (this is the kicker) she never added the data plan to my iphone!!
i drove an hour home and obliviously used WiFi until i went uptown where i couldn't load maps or internet and my Edge icon didn't even show up, so i drove back and another rep added it. so i got to use the ejector 3 or four times, its cook, i always wanted to pop the try out too