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Is the Touch ID ever unresponsive when you're trying to use Reachability?

T

TH55

macrumors 68040
Original poster
Nov 5, 2011
3,328
152
About one out of every three times I go to use reachability I have to double tap the Touch ID twice, hitting it a total of 4 times before it responds and lowers the screen. Very annoying as this is a very frequently used feature and the only way to reach the top of the screen.

Could this be because I calibrated my thumb poorly on setup? I highly doubt it.
 
Yes it's a bug, yes it's a software bug and no, you are not on your own. After apple's keynote some tech media found this bug on their demonstration phones at conference centre. And since Touch ID is so accurate on recognising your fingerprints. It can't miss your double tap. Wait to see if apple fixes this.
 
airlied said:
Yes it's a bug, yes it's a software bug and no, you are not on your own. After apple's keynote some tech media found this bug on their demonstration phones at conference centre. And since Touch ID is so accurate on recognising your fingerprints. It can't miss your double tap. Wait to see if apple fixes this.
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How is the leading smartphone manufacturer always releasing software/hardware with so many flaws?
 
TH55 said:
How is the leading smartphone manufacturer always releasing software/hardware with so many flaws?
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Well I believe that ios 8 still need one month or more for debugging, but apple launched it anyway because of the new iPhone.
 
TH55 said:
Only bc they don't know any better and most don't even notice the bugs.
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If a tree falls in the forest and nobody is there to hear it...

In all seriousness though, you're right. And they're working on the bugs as we speak- I'm on 8.1 beta 2, and Reachability is almost flawless. It only fails when I tap my thumbs really fast. It would be nice if they could fix that, but overall it works fine.
 
Tubamajuba said:
If a tree falls in the forest and nobody is there to hear it...

In all seriousness though, you're right. And they're working on the bugs as we speak- I'm on 8.1 beta 2, and Reachability is almost flawless. It only fails when I tap my thumbs really fast. It would be nice if they could fix that, but overall it works fine.
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Is it fixed for you in the official release of 8.1?
 
TH55 said:
Is it fixed for you in the official release of 8.1?
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Yes. But something I realized about Reachability is that the Touch ID sensor has nothing to do with it. Whether or not it activates is a result of how much of your finger is touching the capacitive ring. Generally, as long as 40% or more of the metal ring is touching my finger, it activates Reachability. Tapping the center of the button with my pinky never activates it.
 
Tubamajuba said:
Yes. But something I realized about Reachability is that the Touch ID sensor has nothing to do with it. Whether or not it activates is a result of how much of your finger is touching the capacitive ring. Generally, as long as 40% or more of the metal ring is touching my finger, it activates Reachability. Tapping the center of the button with my pinky never activates it.
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Wait so it wasn't an iOS 8 bug? That 40% thing is incorrect, I just tried it 4 times in a row with my entire thumb covering it and no response. This better just be a glitch.
 
I can honestly say that it happens to me...sometimes. It's not something I can replicate, there's no situation that it always occurs in, but there are times I'll double tap and it doesn't work.
 
TH55 said:
Wait so it wasn't an iOS 8 bug? That 40% thing is incorrect, I just tried it 4 times in a row with my entire thumb covering it and no response. This better just be a glitch.
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That's why I said when my finger is touching 40% of the ring.

And it's definitely an iOS 8 bug. That said, I'm not sure why it's not working for you. All I can think of is that you're double touching the button too quickly... I wish I could be more helpful, but that's all I can think of aside from a hardware defect.
 
Tubamajuba said:
That's why I said when my finger is touching 40% of the ring.

And it's definitely an iOS 8 bug. That said, I'm not sure why it's not working for you. All I can think of is that you're double touching the button too quickly... I wish I could be more helpful, but that's all I can think of aside from a hardware defect.
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I haven't updated to 8.1, could that be why?
 
TH55 said:
I haven't updated to 8.1, could that be why?
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That could help the issue, but to my knowledge Reachability was not specifically addressed. Still, 8.1 has a lot of other nice fixes that make it worth it. If that doesn't help, I would suggest asking someone else to try and double touch the sensor. If they have trouble too, it would be worth taking it to the Apple Store.
 
Tubamajuba said:
That could help the issue, but to my knowledge Reachability was not specifically addressed. Still, 8.1 has a lot of other nice fixes that make it worth it. If that doesn't help, I would suggest asking someone else to try and double touch the sensor. If they have trouble too, it would be worth taking it to the Apple Store.
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If its definitely a known software issue why would that matter?
 
I've had other bugs but not this one. I was thinking this afternoon how annoying it would be for this to stop working and here is a thread about it....weird...
 
TH55 said:
If its definitely a known software issue why would that matter?
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I think I may have been a little unclear in my wording earlier. Up to iOS 8.0.2, it was definitely a software issue. There was a bug fix pertaining to Reachability in 8.0.2, and it's been working great for me ever since. So I don't know- maybe there are more software bugs to work out? But either way it works fine for me and seems to be working fine for others, which is why I suggested you either have someone else try it on your phone or take it to an Apple Store.
 
Tubamajuba said:
I think I may have been a little unclear in my wording earlier. Up to iOS 8.0.2, it was definitely a software issue. There was a bug fix pertaining to Reachability in 8.0.2, and it's been working great for me ever since. So I don't know- maybe there are more software bugs to work out? But either way it works fine for me and seems to be working fine for others, which is why I suggested you either have someone else try it on your phone or take it to an Apple Store.
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I thought you said Reachability was not specifically addressed?
 
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