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LWP777

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Original poster
Sep 20, 2010
99
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I've had iPhones since the 3 and never once had a problem nor have I ever returned one. With my iPhone 6, this is the 3rd phone I've had since I got it in December 2014. Every phone I've had the screen starts "sticking" and making an annoying clicking sound when pressed (especially in the upper right corner). I took it back a few weeks ago but this replacement phone is now out of warranty and they wouldn't do anything about it.

In doing some online research, it appears this has been an issue for this particular model. Any ideas of how to get this corrected? Very disappointed in Apple's QC right now!

Thanks in advance.
 

willmtaylor

macrumors G4
Oct 31, 2009
10,308
8,187
Here(-ish)
I've had iPhones since the 3 and never once had a problem nor have I ever returned one. With my iPhone 6, this is the 3rd phone I've had since I got it in December 2014. Every phone I've had the screen starts "sticking" and making an annoying clicking sound when pressed (especially in the upper right corner). I took it back a few weeks ago but this replacement phone is now out of warranty and they wouldn't do anything about it.

In doing some online research, it appears this has been an issue for this particular model. Any ideas of how to get this corrected? Very disappointed in Apple's QC right now!

Thanks in advance.
How does this clicking (when pressed in one corner of the phone) affect the phone's performance? How is your phone affected aesthetically?
 
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LWP777

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Original poster
Sep 20, 2010
99
0
did you get the screen replaced or a whole phone replaced?

They replaced the phone twice previously and I've ended up with the same issue. The unlucky trifecta!
[doublepost=1466706316][/doublepost]
How does this clicking (when pressed in one corner of the phone) affect the phone's performance? How is your phone affected aesthetically?

It doesn't affect the performance at all, but there are times when I'm writing an email or text and it's making a clicking sound every time I press the screen. It's very annoying and distracting. I expect a lot better from a high-end phone like this.
 
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teknikal90

macrumors 68040
Jan 28, 2008
3,198
1,682
Vancouver, BC
It's due to the way the screen is attached to the phone post iPhone 4s.
Unfortunately I've yet to own an iPhone that hasn't exhibited this issue at one point in its life.
 
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willmtaylor

macrumors G4
Oct 31, 2009
10,308
8,187
Here(-ish)
L
They replaced the phone twice previously and I've ended up with the same issue. The unlucky trifecta!
[doublepost=1466706316][/doublepost]

It doesn't affect the performance at all, but there are times when I'm writing an email or text and it's making a clicking sound every time I press the screen. It's very annoying and distracting. I expect a lot better from a high-end phone like this.
Life is tough sometimes. I hope it all works out.
 
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