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Discussion in 'iPhone Tips, Help and Troubleshooting' started by macswitcha2, Jun 4, 2010.
Does iTunes keep a record of all your texts? Or is there a way through AT&T?
When you attach your iPhone to your computer it should make a backup. This backup should include
However, when restoring it will erase all the new information on your iPhone.
Even after you erase a text from your phone it still has it stored?
Yes, in a backup that is made by iTunes. However, this backup only contains everything (including texts) up to the last time you synced to your computer - if you got the text after you last synced with iTunes then you're out of luck.
If you know this text will be in the backup, connect to iTunes and IMMEDIATELY 'slide to cancel' as soon as the sync starts - otherwise it will make a new backup, replacing the old one and thus removing the text you want. Now, hit 'restore' in iTunes, and once that's done select to restore from backup. Providing the text you want was in the backup, it will now be on your phone again.
The only catch is, any texts you got after that backup was made will not be restored (as it does not merge backups, it merely makes a new one based off of what is currently on your phone).
When I contacted apple customer support, they told me the only way to permanent remove all text messages and ooh yes also emails , is to do a master reset, or restore to factory setting on iTunes. This intern removes all data from your phone. The downside to this is all your contacts , apps, and settings are erased. You also can't backup from previous because then it puts it back in ur phone. I know I have done it.