Is there ACTUALLY a difference in getting the phone at ATT vs. Apple?

Discussion in 'iPhone' started by EmptyWallet, Jun 15, 2009.

  1. EmptyWallet macrumors regular

    Joined:
    Jun 11, 2009
    #1
    BESIDES us all hoping we get them on the 19th....is there actually a difference in getting the 3GS at ATT vs. the Apple Store?

    In terms of the level of service you'll get if something happens to your phone? Won't you just end up at the Apple Store eventually anyway?

    This is regarding returns, exchanges, getting something fixed or anything else you can think of.
     
  2. fireshot91 macrumors 601

    fireshot91

    Joined:
    Jul 31, 2008
    Location:
    Northern VA
    #2
    If anything happens to your phone, AT&T will forward you to Apple anyways.
     
  3. vinay427 macrumors 6502a

    vinay427

    Joined:
    Sep 18, 2008
    #3
    By reading on these forums I believe that Apple doesn't actually reserve one for you but AT&T does. To "reserve" one on the Apple website you just enter your Apple ID. No payment required. But don't take my word for it. I just saw a few other posters talking about this.
     
  4. StuddedLeather macrumors 6502a

    Joined:
    Apr 20, 2009
    Location:
    Brooklyn, NYC
    #4
    There's no actual difference except for the shirts :D

    Jk I don't think so whether you buy the phone at Apple or AT&T both companies have the ability to exchange, return, etc. for you.
     
  5. vinay427 macrumors 6502a

    vinay427

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    Sep 18, 2008
  6. StuddedLeather macrumors 6502a

    Joined:
    Apr 20, 2009
    Location:
    Brooklyn, NYC
    #6
    I don't think that's what the OP is talking about. :rolleyes:
     
  7. slpdLoad macrumors 6502a

    slpdLoad

    Joined:
    Jun 10, 2009
    #7
    Should anything happen, it will all be dealt with based on your warranty terms with Apple, regardless of where you purchased it (including ebay, bestbuy, walmart, etc).
     
  8. zap2 macrumors 604

    zap2

    Joined:
    Mar 8, 2005
    Location:
    Washington D.C
    #8
    Its all pretty much the same...experience might be a little nicer at the Apple Store,but I went to AT&T last time,and it was just fine
     
  9. chas0001 macrumors 6502a

    chas0001

    Joined:
    Sep 18, 2006
    Location:
    Alicante, SPAIN
    #9
    No its exactly the same. You will not be able to get a decent reception in both places.
     
  10. EmptyWallet thread starter macrumors regular

    Joined:
    Jun 11, 2009
    #10

    That's alright. I appreciate the response anyway!!:D
     
  11. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #11
    Amazingly enough, I bought two 3G iPhones from the Apple Store and two others from the AT&T Corporate Store; and when one of the AT&T Store iPhones needed to be replaced/exchanged at the Apple Store, they asked me if I bought it at Apple or AT&T, I replied "this one is from AT&T" and the Genius told me to take it back to AT&T, (which was down the street, fortunately) and AT&T gave me a brand new one from the iPhone box and I got to unwrap it once again. I think this was due to the lack of available 3G iPhones at that time. Would have been messed up if they made me go all the way back to Palm Springs to exchange it.....:eek::eek::eek:
     
  12. ttech10 macrumors 6502

    Joined:
    May 16, 2008
    #12
    That's not always true.

    I have been told by at least 2 different AT&T reps and 2 different Apple reps that, when my last phone had problems, I HAD to take the phone to an Apple Store or send it to them. The guy at the AT&T store talked to like 3 other people and one of their phone service people I called said the same thing, so I don't think it was just a misunderstanding.

    I don't know why I had to do it this way, but at least I was only without it for about 4 days and all the shipping was free.
     

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