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DBZmusicboy01

macrumors 65816
Original poster
What can I do ?
I bought it from bestbuy 3 years ago iPad Air 2 so I don't have warranty on it.
What are my options? even tho I didn't buy it from the Apple Store.
 
On the iCloud website it says my iCloud is locked because I didn't put in the right passcode so I don't know if Apple locked it because it was not in use in a while. I have my receipt from BestBuy.
 
I can use my iPad but the iCloud doesn't work anymore......

On the iCloud website it says my iCloud is locked because I didn't put in the right passcode so I don't know if Apple locked it because it was not in use in a while.....
Sounds like an iCloud problem, not an iPad problem. I'd contact Apple CS and see what they say.
 
If you want the iCloud function, you will need to create a new account. Any past purchases on the old account won’t be available.
 
Either reset the password with Apple’s tools or their assistance or create a brand new Apple ID and start fresh.
 
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