Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Is this a dead pixel?

Woofie2010

Woofie2010

macrumors regular
Original poster
Dec 11, 2010
123
2
Australia
Hi,
I have a 2017 MacBook Pro with Touch Bar, and all of a sudden I noticed a black dot on my screen. I through it was dirt, so I cleaned the screen, but it still remains. So I through it might be a scratched, so I shown a light on it and I couldn't see a scratch.

I'm thinking its a dead pixel?? Its really small and hard to see, but I'm OCD and this is driving me nuts!
 

Attachments

  • IMG_0731.jpg
    IMG_0731.jpg
    967.1 KB · Views: 1,707
chscag said:
Yes, that looks very much like a dead pixel. Is your MacBook Pro still covered by an Apple warranty?
Click to expand...
yes, I purchased apple care when I purchased the laptop around 1.5 years ago.
I've read that apple won't replace the display for a single dead pixel, but I guess I could try my luck?
 
It's difficult to tell from that photo whether it's a deal pixel or a physical obstruction. You could test by creating an image of a single white pixel on solid black and carefully nudging the pixel into that location, watching whether it disappears completely.

I lamented recently when it appeared my beautiful 27" iMac had a dead pixel. Fortunately (I suppose), it wasn't:

 
I think that dead pixels are exceedingly rare. I've only had a dead pixels on a refurbished 2000 Dell Inspiron 4000 and an ancient Dell monitor.

Good that you have AppleCare - bring it in and get it fixed.
 
Dead pixels are rare especially on Mac displays. I can remember buying an off brand monitor from Best Buy some years ago that wound having about 10 or 20 dead pixels. Best Buy gave me a replacement and that too had many dead pixels. I finally gave up and asked for a refund which Best Buy did give me.

I'm not sure Apple will replace his display for one dead pixel especially since he's owned the Mac for a while. But he should try anyway.
 
They said they are more than happy to replace it under warranty! :)

Just need to figure out when I can drop it off, as I’m a uni student, who relies on it!
 
lol...those genius bar techs must really hate the new models. So difficult to replace anything. it's about 25 screws to replace the the screen + all the ribbon cables . So easy to damage something.

When you get it back the next time ...test everything before you leave the store.
 
spidertnt said:
lol...those genius bar techs must really hate the new models. So difficult to replace anything. it's about 25 screws to replace the the screen + all the ribbon cables . So easy to damage something.

When you get it back the next time ...test everything before you leave the store.
Click to expand...

lol, it just sounds painful enough already
 
JennyBright said:
lol, it just sounds painful enough already
Click to expand...

I think that I do a video of the machine before bringing it in just to prove that I didn't damage it.

I do the same thing with rental cars. I go around the car snapping pictures before driving the car and also take pictures when dropping it off if there isn't someone there to inspect it on the spot and issue the all clear. The risk is where an employee or customer damages the car before you get it or someone damages it after you drop it off.

An Apple employee could cause damage and then just state that that's the way they received the system.
 
pshufd said:
I think that I do a video of the machine before bringing it in just to prove that I didn't damage it.

I do the same thing with rental cars. I go around the car snapping pictures before driving the car and also take pictures when dropping it off if there isn't someone there to inspect it on the spot and issue the all clear. The risk is where an employee or customer damages the car before you get it or someone damages it after you drop it off.

An Apple employee could cause damage and then just state that that's the way they received the system.
Click to expand...

Fair enough
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back