Is this a dead pixel?

Discussion in 'MacBook Pro' started by Woofie2010, May 15, 2019.

  1. Woofie2010 macrumors regular

    Woofie2010

    Joined:
    Dec 11, 2010
    Location:
    Australia
    #1
    Hi,
    I have a 2017 MacBook Pro with Touch Bar, and all of a sudden I noticed a black dot on my screen. I through it was dirt, so I cleaned the screen, but it still remains. So I through it might be a scratched, so I shown a light on it and I couldn't see a scratch.

    I'm thinking its a dead pixel?? Its really small and hard to see, but I'm OCD and this is driving me nuts!
     

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  2. chscag macrumors 68030

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    Yes, that looks very much like a dead pixel. Is your MacBook Pro still covered by an Apple warranty?
     
  3. Woofie2010 thread starter macrumors regular

    Woofie2010

    Joined:
    Dec 11, 2010
    Location:
    Australia
    #3
    yes, I purchased apple care when I purchased the laptop around 1.5 years ago.
    I've read that apple won't replace the display for a single dead pixel, but I guess I could try my luck?
     
  4. chscag macrumors 68030

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #4
    I would sure try. Good luck and let us know how it went.
     
  5. Starfia macrumors 6502a

    Starfia

    Joined:
    Apr 11, 2011
    #5
    It's difficult to tell from that photo whether it's a deal pixel or a physical obstruction. You could test by creating an image of a single white pixel on solid black and carefully nudging the pixel into that location, watching whether it disappears completely.

    I lamented recently when it appeared my beautiful 27" iMac had a dead pixel. Fortunately (I suppose), it wasn't:

     
  6. pshufd macrumors 6502a

    Joined:
    Oct 24, 2013
    Location:
    New Hampshire
    #6
    I think that dead pixels are exceedingly rare. I've only had a dead pixels on a refurbished 2000 Dell Inspiron 4000 and an ancient Dell monitor.

    Good that you have AppleCare - bring it in and get it fixed.
     
  7. chscag macrumors 68030

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #7
    Dead pixels are rare especially on Mac displays. I can remember buying an off brand monitor from Best Buy some years ago that wound having about 10 or 20 dead pixels. Best Buy gave me a replacement and that too had many dead pixels. I finally gave up and asked for a refund which Best Buy did give me.

    I'm not sure Apple will replace his display for one dead pixel especially since he's owned the Mac for a while. But he should try anyway.
     
  8. Woofie2010 thread starter macrumors regular

    Woofie2010

    Joined:
    Dec 11, 2010
    Location:
    Australia
    #8
    They said they are more than happy to replace it under warranty! :)

    Just need to figure out when I can drop it off, as I’m a uni student, who relies on it!
     
  9. chscag macrumors 68030

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #9
    Your lucky day mate! Hurry up and drop it off before they change their minds. LOL
     
  10. Woofie2010 thread starter macrumors regular

    Woofie2010

    Joined:
    Dec 11, 2010
    Location:
    Australia
    #10
    They replaced my screen and then I get home to find my Touch Bar is not working.

    Take it back and say that my logic board is now faulty...
     
  11. spidertnt macrumors member

    Joined:
    Aug 11, 2014
    #11
    lol...those genius bar techs must really hate the new models. So difficult to replace anything. it's about 25 screws to replace the the screen + all the ribbon cables . So easy to damage something.

    When you get it back the next time ...test everything before you leave the store.
     

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10 May 15, 2019