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Is this a defect entitling me to a warranty replacement?

D

dealz888

macrumors newbie
Original poster
Dec 7, 2013
6
0
Wondering if anyone has any opinion -- I just bought a used 4S on eBay still under Apple warranty, and I just noticed something weird with the earpiece on the handset. It looks as though there is a clear plastic screen protector that was installed off-center, but there is no screen protector. I'm going to try to post an image here. I'm wondering if I would be eligible for a replacement iPhone under Apple's warranty coverage for manufacturing defects?
 

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Looks ok to me. I'd say you're really pushing the envelope to try to get that replaced. I think the apple genius will test the phone out to see if it works as it should and hand it back to you
 
dealz888 said:
Wondering if anyone has any opinion -- I just bought a used 4S on eBay still under Apple warranty, and I just noticed something weird with the earpiece on the handset. It looks as though there is a clear plastic screen protector that was installed off-center, but there is no screen protector. I'm going to try to post an image here. I'm wondering if I would be eligible for a replacement iPhone under Apple's warranty coverage for manufacturing defects?
Click to expand...

that's just light reflection. 100% normal to see this on white iPhones.
 
I don't think that's worthy of a replacement. As long as it works like its supposed to, there is no problem to contend with that I can see.
 
Ok thanks for your opinions. I don't think it's just light reflection though because definitely the sharper ring in the image (lower right ring) belongs to a piece of plastic which isn't perfectly centered around the earpiece. The same misalignment appears around the home button too.

Is it possible the glass was replaced by an iPhone repair person and they did a crappy job? Is there a definitive way to know if the glass was ever replaced?
 
dealz888 said:
Ok thanks for your opinions. I don't think it's just light reflection though because definitely the sharper ring in the image (lower right ring) belongs to a piece of plastic which isn't perfectly centered around the earpiece. The same misalignment appears around the home button too.

Is it possible the glass was replaced by an iPhone repair person and they did a crappy job? Is there a definitive way to know if the glass was ever replaced?
Click to expand...

It is light reflection. Observe my new 5s.
 

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You could go to Apple and ask them if the glass is authentic. It sounds like you're looking for any reason to replace the phone you just bought. What you're seeing is normal as far as I can tell. Take some close ups of the top edges. That may help.
 
I'm 100% sure that it is light reflection. Look at the ear piece from different angles.
 
Just a reflection. Rotate 360 Degrees under the light and you will see that it is just the way the light is hitting it. :apple:
 
GoCubsGo said:
You could go to Apple and ask them if the glass is authentic. It sounds like you're looking for any reason to replace the phone you just bought. What you're seeing is normal as far as I can tell. Take some close ups of the top edges. That may help.
Click to expand...

I'm not saying this is the OP, but I've seen cases where people buy an old iPhone with warranty (but a bad ESN) and then go to apple for warranty work and get it replaced with a refurb and a good ESN.
 
Givmeabrek said:
Just a reflection. Rotate 360 Degrees under the light and you will see that it is just the way the light is hitting it. :apple:
Click to expand...

Ah, yes you're right! Rotating it did the trick for me. How very strange...a real optical illusion.

Thanks for all the help!
 
Next time put it under a microscope and maybe you will find more tiny imperfections so you can bring it back.
Then get a replacement with other issues and keep going back every few days.
No worries, there is medical and psychiatric treatment available for this type of condition though;)
 
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