Is this considered BTO or CUSTOM?

Discussion in 'iMac' started by zippyzoom, Sep 19, 2009.

  1. zippyzoom macrumors member

    Joined:
    Sep 19, 2009
    #1
    Hi I ordered an iMac for my mom and we're deciding to return it. Haven't opened the box yet.

    Thing is, I ordered it online from Apple.com and the only option I changed was from the standard keypad to the standard numeric key pad as she enjoys using the numeric keypad to enter data in.

    Am I eligible to return it? Is it considered a custom or build to order computer? (Although I highly doubt it since my 24'' came with it stock from the store before.)
     
  2. ziggyonice macrumors 68020

    ziggyonice

    Joined:
    Mar 12, 2006
    Location:
    Rural America
    #2
    Apple will accept the return, although there could be a restocking fee. It really just depends on when it was bought, shipping, etc. Your best bet would be to contact Apple.

    Sorry to hear she didn't go through with it. The iMac is a great machine.
     
  3. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Calif
    #3
    Why u want to return it? U may be hit with restocking fee and yeah they are nice machines.
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #4
    It's unopened so Apple can immidiately put it to refurb store. I doubt there'll be any fees either
     

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