Is this considered BTO or CUSTOM?

Discussion in 'iMac' started by zippyzoom, Sep 19, 2009.

  1. zippyzoom macrumors member

    Sep 19, 2009
    Hi I ordered an iMac for my mom and we're deciding to return it. Haven't opened the box yet.

    Thing is, I ordered it online from and the only option I changed was from the standard keypad to the standard numeric key pad as she enjoys using the numeric keypad to enter data in.

    Am I eligible to return it? Is it considered a custom or build to order computer? (Although I highly doubt it since my 24'' came with it stock from the store before.)
  2. ziggyonice macrumors 68020


    Mar 12, 2006
    Rural America
    Apple will accept the return, although there could be a restocking fee. It really just depends on when it was bought, shipping, etc. Your best bet would be to contact Apple.

    Sorry to hear she didn't go through with it. The iMac is a great machine.
  3. rgarjr macrumors 603


    Apr 2, 2009
    Southern California
    Why u want to return it? U may be hit with restocking fee and yeah they are nice machines.
  4. Hellhammer Moderator


    Staff Member

    Dec 10, 2008
    It's unopened so Apple can immidiately put it to refurb store. I doubt there'll be any fees either

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