Is this correct information?

Discussion in 'OS X Yosemite (10.10)' started by iubhounds, Jun 12, 2015.

  1. iubhounds macrumors regular

    iubhounds

    Joined:
    Nov 29, 2010
    #1
    I was talking to Apple Care today about my iMac problem of recognizing the trackpad but it wouldn't let me click an icon to move forward. We fixed that issue and that is not what I am posting about.

    Toward the end of the fix, she asked me what version I had as an OS. I told her 10.10.4 and I had used Yosemite since the first beta release and had uploaded all of the updates as they were released.

    She then said I did not have the latest version of Yosemite and Apple Care was only for OS that was not in beta.

    It was my understanding in the past, before today's phone call, once the update was performed after the official release of Yosemite, then I would no longer have the beta version.

    When I look at my "about my mac", it shows the version as 10.10.4 and no longer has the series of numbers and letters after it.

    She suggested I needed to do one of two options.

    1. Go back into TM before the beta version and do a reinstall.
    2. or ... reformat my HD and do a clean install of Yosemite.

    Is she right? If so I will never do another beta version again and told her that. I've had nothing but problems with Apple mail and Google since the upgrade. Probably Gmail's fault since they have been changing so many of their settings.

    I don't remember the date I went to Yosemite beta, so I have no idea how far back to go in TM. I do the automatic update with TM but have really never understood how to restore specific files. I do know that TM basically overwrites files with basically adding only new files.

    I really don't want to reformat my HD and then restoring from TM. Would I restore the old beta version of Yosemite when doing that?
     
  2. jbarley macrumors 68030

    jbarley

    Joined:
    Jul 1, 2006
    Location:
    Vancouver Island
    #2
    I just went through a very similar situation as you find yourself in.
    I also was having major problems with the Yosemite 10.4 betas and decided to go back to 10.3 the last official public release.
    I found the correct time frame for a TM restore by checking in my App store purchases to locate the date I purchased and installed Yosemite 10.3, which in my case was Oct 17 2014, then using TM and picking a restore date close to but slightly newer then Oct 17 I was able to do a successful restore and get back to Yosemite 10.3.
     
  3. iubhounds thread starter macrumors regular

    iubhounds

    Joined:
    Nov 29, 2010
    #3
    Thanks jbarley. I have the same date as Oct 17, but it just says Yosemite, not 10.3. I am not real clear what is restored when I use TM. I don't mind going back to 10.3 and then doing the updates that are not beta but I am not sure what happens to my other files after that time ... like document updates, added photos, etc.

    Can I chose just to restore certain files .. like the O/S?
     
  4. jbarley macrumors 68030

    jbarley

    Joined:
    Jul 1, 2006
    Location:
    Vancouver Island
    #4
    In my case I rebooted my computer while pressing the Alt key, then I selected my TM drive and from there I was given a list of restore dates from which I selected the one I wanted.
    Doing this overwrites your HD and restores your system exactly the way it was on the date the backup was saved.
    So take care to preserve any important files you have created since that date as they will not be in your restored system.
     

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