Is this covered by warranty, what to do?

Discussion in 'MacBook Air' started by igmolinav, Jan 9, 2016.

  1. igmolinav macrumors 65816

    Joined:
    Aug 15, 2005
    #1
    Hi,

    I have had an 11" MBA for almost nine months.

    The only problem I have had with it thus far, is
    that for the past nine months I have owned it
    a very thin white line gets marked every time I
    open the computer. It is very annoying!

    The marked line is located about one inch below
    the top of the screen (and goes all the way from
    left to right). This thin white line seems made out
    of dust. It seems like it is produced by the thin
    (aluminum) line of its unibody, just below the the
    space bar. As if the top part closing on the bottom
    part, would close too much, imprinting lastly this
    line. This, in spite the fact that the bottom is
    cleaned after I use the computer.

    It is as if this white line had been painted onto
    the screen with a very pointy white crayon. So, I
    have to clean it every time I open the computer!

    Can this be repaired? Is this covered by the
    warranty?

    Like I said, it is something that appeared since the
    very first time I used the computer and it is very
    very annoying to have to clean it off the screen
    every time I open the computer.

    Thank you, kind regards,

    igmolinav
     
  2. chino101 macrumors newbie

    chino101

    Joined:
    Dec 8, 2015
    #2
    I think the answer to your question will ultimately come from asking Apple. If Apple say no then I imagine it would depend on the strength of your consumer protection laws and your perseverance.
     
  3. merkinmuffley macrumors 6502a

    Joined:
    Dec 3, 2010
    #3
    This does appear to a major problem, maybe you should get out of whatever dusty environment you're in and forget about it.
     
  4. igmolinav thread starter macrumors 65816

    Joined:
    Aug 15, 2005
    #4
    Hi,

    Thank you for your messages : ) !!!

    I don't work in a dusty envieroment,
    but the line will still be marked!

    Kind regards,

    igmolinav
     

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