Is THIS covered??

Tofaha

macrumors 6502
Original poster
Jun 18, 2007
253
0
MI
yes its a magsafe adapter.
i should try taking it to the apple store then....
i asked them yesterday (without showing them) and the guy said they don't cover tears
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
17,239
1,134
I would make sure you show them the article linked from MacBytes. The Apple Store employee might not know about the problems people have been experiencing and may blame it on misuse. Anything you can do to demonstrate that it's a widespread problem will help your case.
 

mkrishnan

Moderator emeritus
Jan 9, 2004
29,777
12
Grand Rapids, MI, USA
Then it's most likely the first generation. Just take it in. And absolutely, positively, DO NOT USE it at all between now and then (the magsafe, that is; you can use the notebook as long as you have another way to power it). :(
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
17,239
1,134
Yeah, it's likely from the same general timeframe as the others people are reporting problems with.
 

protocol7

macrumors newbie
Apr 21, 2007
10
0
I had a very similar problem on my second generation macbook.
The plastic that covers the wire just came off and few of the wires became untangled.
Applecare sent me a new one as soon as I phoned in with no charge.
 

mkrishnan

Moderator emeritus
Jan 9, 2004
29,777
12
Grand Rapids, MI, USA
I'm really wondering how soon this will be a recall. Apple should be pro-active about this and do a voluntary recall, now that it's clear that these incidents are, even if infrequent, not isolated and quite possibly catastrophic. I leave my iBook plugged in sitting next to my iMac all the time, unattended. I would not be a happy camper if I had to worry about it setting on fire. Not the end of the world... but just like the battery recall, it needs to be dealt with.
 

nsbio

macrumors 6502a
Aug 8, 2006
634
0
NC
I had even less visible damage on my PB's power adapter and Apple replaced it under Applecare with no problem.
 

iMacBook

macrumors 6502a
Jun 14, 2007
650
0
Down by the bay.
I'd also like to know, I accidentally got the power adapter cord stuck under a leg of a chair and I kind of leaned back alittle bit. Is that covered? It's like, flat in some spots.

BTW, this is my friends MBP cord.
 

Gandhi

macrumors regular
Jun 27, 2007
160
0
TX
Definitely covered and Apple should replace it right away for you. Just take it to the nearest Apple store and they will probably take one look at it and give you a new one on the spot
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
17,239
1,134
I'd also like to know, I accidentally got the power adapter cord stuck under a leg of a chair and I kind of leaned back alittle bit. Is that covered? It's like, flat in some spots.

BTW, this is my friends MBP cord.
I think you'd have a hard time getting that replaced...it's clearly accidental damage and not a defect in the cord.
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
17,239
1,134
What if I make it "accidental?"
That's what I'm saying...accidental damage is not covered.

The damage you're describing is clearly due to accidental damage and would almost certainly not be deemed by a repair tech to be a defect in the manufacture of the product. And any attempts to make it appear as a results of a defect would constitute fraud.
 

iMacBook

macrumors 6502a
Jun 14, 2007
650
0
Down by the bay.
That's what I'm saying...accidental damage is not covered.

The damage you're describing is clearly due to accidental damage and would almost certainly not be deemed by a repair tech to be a defect in the manufacture of the product. And any attempts to make it appear as a results of a defect would constitute fraud.
Opps. Yeah, that's true. Crap.

Looks like my friend cord is messed up. :(
 

kolax

macrumors G3
Mar 20, 2007
9,186
115
From that picture it looks like accidental damage to me.

Like the chord has been getting yanked over a period of time and eventually the chord couldn't hold and tore.

Not saying that's true, but that's what it looks like, and maybe what Apple might think.
 

Tofaha

macrumors 6502
Original poster
Jun 18, 2007
253
0
MI
how did it happen?
i've been using regularly..nothing special...i turned the laptop off at night...plugged it in for charge...i woke up in the morning...i was putting my adapter in my backpack and i saw it torn...i use my laptop everyday...i carry my charger ALL the time...i didn't trip or do anything out of the norm before this happened. Before this happened my LED light on the magsafe kept turning off. maybe that was a warning?:(