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Discussion in 'MacBook Pro' started by Tofaha, Jul 18, 2007.
Is this covered under applecare!?
That's a magsafe adapter, right? It's most likely related to the Magsafe safety concerns (especially with early ones). Apple should be more than happy to replace it.
yes its a magsafe adapter.
i should try taking it to the apple store then....
i asked them yesterday (without showing them) and the guy said they don't cover tears
I would make sure you show them the article linked from MacBytes. The Apple Store employee might not know about the problems people have been experiencing and may blame it on misuse. Anything you can do to demonstrate that it's a widespread problem will help your case.
how do i know if its a 1st generation ...i don't remember
When did you purchase your laptop? What model is it?
i got my laptop last august
Intel Core Duo
Then it's most likely the first generation. Just take it in. And absolutely, positively, DO NOT USE it at all between now and then (the magsafe, that is; you can use the notebook as long as you have another way to power it).
Yeah, it's likely from the same general timeframe as the others people are reporting problems with.
ok thanks! i'll update you with any new info
I had a very similar problem on my second generation macbook.
The plastic that covers the wire just came off and few of the wires became untangled.
Applecare sent me a new one as soon as I phoned in with no charge.
I'm really wondering how soon this will be a recall. Apple should be pro-active about this and do a voluntary recall, now that it's clear that these incidents are, even if infrequent, not isolated and quite possibly catastrophic. I leave my iBook plugged in sitting next to my iMac all the time, unattended. I would not be a happy camper if I had to worry about it setting on fire. Not the end of the world... but just like the battery recall, it needs to be dealt with.
I had even less visible damage on my PB's power adapter and Apple replaced it under Applecare with no problem.
I'd also like to know, I accidentally got the power adapter cord stuck under a leg of a chair and I kind of leaned back alittle bit. Is that covered? It's like, flat in some spots.
BTW, this is my friends MBP cord.
Definitely covered and Apple should replace it right away for you. Just take it to the nearest Apple store and they will probably take one look at it and give you a new one on the spot
I think you'd have a hard time getting that replaced...it's clearly accidental damage and not a defect in the cord.
What if I make it "accidental?"
That's what I'm saying...accidental damage is not covered.
The damage you're describing is clearly due to accidental damage and would almost certainly not be deemed by a repair tech to be a defect in the manufacture of the product. And any attempts to make it appear as a results of a defect would constitute fraud.
Opps. Yeah, that's true. Crap.
Looks like my friend cord is messed up.
From that picture it looks like accidental damage to me.
Like the chord has been getting yanked over a period of time and eventually the chord couldn't hold and tore.
Not saying that's true, but that's what it looks like, and maybe what Apple might think.
how did it happen?
i've been using regularly..nothing special...i turned the laptop off at night...plugged it in for charge...i woke up in the morning...i was putting my adapter in my backpack and i saw it torn...i use my laptop everyday...i carry my charger ALL the time...i didn't trip or do anything out of the norm before this happened. Before this happened my LED light on the magsafe kept turning off. maybe that was a warning?