Is THIS covered??

Discussion in 'MacBook Pro' started by Tofaha, Jul 18, 2007.

  1. Tofaha macrumors 6502

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    #1
    Is this covered under applecare!?:eek:
     

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  2. mkrishnan Moderator emeritus

    mkrishnan

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    #2
  3. Tofaha thread starter macrumors 6502

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    #3
    yes its a magsafe adapter.
    i should try taking it to the apple store then....
    i asked them yesterday (without showing them) and the guy said they don't cover tears
     
  4. WildCowboy Administrator/Editor

    WildCowboy

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    #4
    I would make sure you show them the article linked from MacBytes. The Apple Store employee might not know about the problems people have been experiencing and may blame it on misuse. Anything you can do to demonstrate that it's a widespread problem will help your case.
     
  5. Tofaha thread starter macrumors 6502

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    #5
    how do i know if its a 1st generation ...i don't remember
     
  6. WildCowboy Administrator/Editor

    WildCowboy

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    #6
    When did you purchase your laptop? What model is it?
     
  7. Tofaha thread starter macrumors 6502

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  8. mkrishnan Moderator emeritus

    mkrishnan

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    #8
    Then it's most likely the first generation. Just take it in. And absolutely, positively, DO NOT USE it at all between now and then (the magsafe, that is; you can use the notebook as long as you have another way to power it). :(
     
  9. WildCowboy Administrator/Editor

    WildCowboy

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    #9
    Yeah, it's likely from the same general timeframe as the others people are reporting problems with.
     
  10. Tofaha thread starter macrumors 6502

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  11. protocol7 macrumors newbie

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    #11
    I had a very similar problem on my second generation macbook.
    The plastic that covers the wire just came off and few of the wires became untangled.
    Applecare sent me a new one as soon as I phoned in with no charge.
     
  12. mkrishnan Moderator emeritus

    mkrishnan

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    #12
    I'm really wondering how soon this will be a recall. Apple should be pro-active about this and do a voluntary recall, now that it's clear that these incidents are, even if infrequent, not isolated and quite possibly catastrophic. I leave my iBook plugged in sitting next to my iMac all the time, unattended. I would not be a happy camper if I had to worry about it setting on fire. Not the end of the world... but just like the battery recall, it needs to be dealt with.
     
  13. nsbio macrumors 6502a

    nsbio

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    #13
    I had even less visible damage on my PB's power adapter and Apple replaced it under Applecare with no problem.
     
  14. iMacBook macrumors 6502a

    iMacBook

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    #14
    I'd also like to know, I accidentally got the power adapter cord stuck under a leg of a chair and I kind of leaned back alittle bit. Is that covered? It's like, flat in some spots.

    BTW, this is my friends MBP cord.
     
  15. Gandhi macrumors regular

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    #15
    Definitely covered and Apple should replace it right away for you. Just take it to the nearest Apple store and they will probably take one look at it and give you a new one on the spot
     
  16. WildCowboy Administrator/Editor

    WildCowboy

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    #16
    I think you'd have a hard time getting that replaced...it's clearly accidental damage and not a defect in the cord.
     
  17. iMacBook macrumors 6502a

    iMacBook

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    #17
    What if I make it "accidental?"
     
  18. WildCowboy Administrator/Editor

    WildCowboy

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    #18
    That's what I'm saying...accidental damage is not covered.

    The damage you're describing is clearly due to accidental damage and would almost certainly not be deemed by a repair tech to be a defect in the manufacture of the product. And any attempts to make it appear as a results of a defect would constitute fraud.
     
  19. iMacBook macrumors 6502a

    iMacBook

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    #19
    Opps. Yeah, that's true. Crap.

    Looks like my friend cord is messed up. :(
     
  20. kolax macrumors G3

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    Mar 20, 2007
    #20
    From that picture it looks like accidental damage to me.

    Like the chord has been getting yanked over a period of time and eventually the chord couldn't hold and tore.

    Not saying that's true, but that's what it looks like, and maybe what Apple might think.
     
  21. diadem macrumors regular

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  22. Tofaha thread starter macrumors 6502

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    #22
    i've been using regularly..nothing special...i turned the laptop off at night...plugged it in for charge...i woke up in the morning...i was putting my adapter in my backpack and i saw it torn...i use my laptop everyday...i carry my charger ALL the time...i didn't trip or do anything out of the norm before this happened. Before this happened my LED light on the magsafe kept turning off. maybe that was a warning?:(
     

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