Is this hardware or software?

Discussion in 'MacBook Pro' started by planktons, Oct 2, 2012.

  1. planktons macrumors newbie

    Joined:
    Apr 5, 2012
    #1
    From time to time my work MBP will crap out and give me these weird graphic artifacts. It's my company's laptop, and IT keeps telling me it's a software problem. Is it or can it be a hardware thing (maybe overheating)?
     

    Attached Files:

  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    Most likely hardware, but it is possible that it is a software issue.

    If you're really curious, run AHT and see if it reports any problems.

    http://support.apple.com/kb/HT1509
     
  3. Orlandoech macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
    #3
    More than likely hardware, but possible OS. Reinstall OS X and see if the problem persists.
     
  4. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #4
    When it happens, hook it up to an external display?
     
  5. planktons thread starter macrumors newbie

    Joined:
    Apr 5, 2012
    #5
    Thanks for the help so far, guys. This just happened again. External display also produces the glitches (after waiting for quite some time for the laptop to start sending a signal out).
     
  6. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #6
    OK this says it's NOT the notebook's LCD panel.

    So now it's either software or the GPU hardware.

    Next step: Restore OS to last known-to-be-good image, or reload OS from scratch.
     
  7. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #7
    Have you run AHT? You don't even need the disc to do this on newer models.
     
  8. DoubleVision19 macrumors member

    Joined:
    Aug 14, 2010
    #8
    I agree with T5BRICK with running with AHT on your unit...as long you still have Snow Leopard installed; when powering on the unit, hold down on the "D" key to enter AHT mode to run the tests.

    Are you able to boot to an external drive with a pristine imaged copy of OSX? If you are getting the same issues, it will be leading towards a "intermittent" problem with the logic board.
     

Share This Page