Is this normal? defective? (re: Thunderbolt Display)

[Fynd]

I just received my refurbished thunderbolt display, and I'm ecstatic, however there appears to be several problems. The first one is one that appears to be common: there's a 1 inch line of slightly dimmer pixels just above the dock that spans the whole display. It's only really visible in fullscreen mode with a white background, so it's minor, but still an issue.

The bigger problem, though, is the backlight. I've attached images (50% brightness in dark room, max brightness in dark room, max brightness in a lit room) to show this off. I just want to know if this is standard for these displays, or if I should contact Apple and have a replacement sent out.

 

[CWallace]

My ATD has pretty uniform backlighting across the display - I definitely do not see the "light blooms" in the corners your pictures imply.

 

[asdad123]

My Thunderbolt display does not have as much light leakage as yours but there is a bit.

 

[brentsg]

It's always difficult to get a real sense of backlight problems from photos like this. It's hard to tell if it's severe or simply the camera's exposure making it look worse than it is.

 

[sk8r1230]

mine has nothing like this. id return it or take it in for service

 

[misterbig]

My TBD doesn't have any noticeable problems with the backlight, but if I were you I would take it in for a Genius to take a look. It's a pretty expensive monitor so I'd expect it not to have bleeding issues.

 

[swordfish5736]

do you have an apple store near you? I know its a massive display but with things like this sometimes its good for them to see it in person

 

[Fynd]

Thanks for the replies. I understand that comment about the exposure, but trust me, it's brutal in person. Playing Day Z at night on this display is literally impossible, everything is just blown out and you can't see anything but a glowing grey/white. Playing it next to my friend who plays on my TV is embarrassing, after how much I paid.

I don't have an Apple store near me, so my only option would be to call and have a replacement sent out I assume.