Is this normal?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by rembot, Aug 12, 2009.

  1. rembot macrumors member

    Joined:
    Jul 29, 2009
    Location:
    ottawa
    #1
    I got my new Iphone 3gs last week, and i found out this week that my headphone jack is a bit big... I had my headphone plugged in and every time i would or barely touch the cord or jack, i would lose the audio connection. I tough my headphones were the problem, so when i got back home i tried the iphone's headphone and the same thing happened. Very loose connection, very fragile, if i move i lose conectivity.

    Is this normal? will apple provide me a new phone? If they do, can they repay me/replace the screen protector im gonna lose? :(

    I have the candyshell case, and i tried with and without the case, same results. So it has nothing do with the case...
     
  2. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #2
    No, that's not normal and I'm sure you would get a new/refurb phone. Take it back. I don't know about the screen protector replacement.
     
  3. rembot thread starter macrumors member

    Joined:
    Jul 29, 2009
    Location:
    ottawa
    #3
    thanks for the quick reply. Im heading to the apple store after work today and we'll see if they can provide me with a new screen protector. I'll let you know later tonight or tomorrow morning.

    As anyone else experience this before? was it hard to get a new phone? Will i get a new phone or an other refurbish one? How do i know?
     
  4. BavarianWheels macrumors newbie

    BavarianWheels

    Joined:
    Aug 11, 2009
    Location:
    So. Cal.
    #4
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    When you bought the screen protector(s) wasn't there 3 in the pack? I have 2 left in my pack I bought.
    .
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  5. rembot thread starter macrumors member

    Joined:
    Jul 29, 2009
    Location:
    ottawa
    #5
    no i got the screen protector with my candyshell case, and there was only one. And also, i didnt get a squeeze with it.

    I went to apple store, but they were too busy and i need an appointment, so I'll get one today for monday after work.
     

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