Is this normal? :(

Discussion in 'MacBook Pro' started by Hexero, Jun 7, 2010.

  1. Hexero macrumors regular

    Joined:
    Feb 2, 2010
    #1
    Hi. Just bought my Macbook Pro. Waited over a month for it. Now, when I tried to lift my Macbook Pro my fingers touched the bottom, and it makes a clicking noise. It's kinda annoying sometimes. I've made a video of it, so here you go:
    http://www.youtube.com/watch_private?v=WkRSgn4soh8&sharing_token=NAl8Vjvik63q77dnunYMVg

    Its the kinda same of problem that this guy has, but I can only click one place to get the click sound, he can click all over he's bottom.
    Youtube:
    http://www.youtube.com/watch?v=_ELm_pmiAqc

    Thread:
    http://www.everythingicafe.com/foru...ok-pro-bottom-panel-clicking-noise-63406.html

    If this isn't normal and I have to send it back, I will say that I'm very dissapointed of Apple..
     
  2. Next Tuesday macrumors 6502a

    Next Tuesday

    Joined:
    Sep 14, 2006
    Location:
    Orlando,FL
    #2


    Take it back. Thats not normal.
     
  3. scott:mac macrumors regular

    Joined:
    Feb 10, 2008
    Location:
    Great Britain
    #3
    Just a case fault, maybe too little glue or something as snapped.

    Take it back to the Apple store, they will be happy to change it for you free of charge, provided there is no water damage or it has voided/expired warranty.
     
  4. Hexero thread starter macrumors regular

    Joined:
    Feb 2, 2010
    #4
    It isn't any Apple store nearby where I live. The only one is in Oslo, which is like on the other side of Norway.. Ordered it @ the 27th of April, will it take as long time to get it fixed? :(
    I just got so happy for getting my Macbook Pro, and now its something wrong with it.. :( Will it take long time to get it fixed? Send it to the nearest Apple Store or something? Thanks for helping..
     
  5. djasterix macrumors 6502a

    djasterix

    Joined:
    Apr 10, 2010
    Location:
    Paradise City
    #5
  6. Hexero thread starter macrumors regular

    Joined:
    Feb 2, 2010
    #6
    The nearest one is in Tromsø, which is 7 hours to drive from here.. If I type in my city's name, it only comes up an error.
     
  7. scott:mac macrumors regular

    Joined:
    Feb 10, 2008
    Location:
    Great Britain
    #7
    Phone Apple care.

    Maybe they can arrange a courier for you to send it off, it shouldnt be a problem if it is their mistake.
     
  8. Hexero thread starter macrumors regular

    Joined:
    Feb 2, 2010
    #8
    I think I will later. Is there possible for me to live with this untill I'm going to Tromsø later on in the future? Let's say I'm going to Tromsø in the holidays (1 month from now), will they still fix it? It's not a Apple Store shop there, its a store called Eplehuset (Apple House), which just sell Apple stuff, but the company ain't Apple, if you understand.
     
  9. djasterix macrumors 6502a

    djasterix

    Joined:
    Apr 10, 2010
    Location:
    Paradise City
    #9
    If they're an AASP they will honor your applecare protection and fix or replace whatever is necessary.
     
  10. Ramphex macrumors 6502

    Ramphex

    Joined:
    Jun 9, 2009
    Location:
    USA/PA
    #10
    I kind of like it... but if you don't take it to the apple store, no need to send it in and waste time
     
  11. Hexero thread starter macrumors regular

    Joined:
    Feb 2, 2010
    #11
    Ok, thanks everyone! My dad is going to Oslo this Friday acctually, so he might just take the Macbook Pro with him to the Apple Store.
     
  12. Hexero thread starter macrumors regular

    Joined:
    Feb 2, 2010
    #12
  13. scott:mac macrumors regular

    Joined:
    Feb 10, 2008
    Location:
    Great Britain
    #13

    If you dont need to, leave it.
    Live with it.
     
  14. Hexero thread starter macrumors regular

    Joined:
    Feb 2, 2010
    #14
    I'm thinking of opening up the bottom to see if something is not tighten enough. Have read that some people means that just removing the bottom and put it on again works. I'm reporting as soon as I'm done. Might just wait til July when I'm going to a city where they have a Apple store, to se if their AASP (did I spell it right?) can do something.
     
  15. Hexero thread starter macrumors regular

    Joined:
    Feb 2, 2010
    #15
    ..aaaand it's gone - so long. ;)
    Found the problem, some screws were not tighten enough. I just took off the bottom case and placed it on again, just that I tighten the screws more. It may come back so I'm not say the problem is solved, but the damn clicking is gone! Thanks everyone for helping me out :)
     

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