The corporate leaders of Apple need to take a serious look towards shoring up customer satisfaction. Management has to accept that they are responsible for any product shortcomings. They need to realize people pay top dollar for Apple products because, overall, they have been worth it since Jobs return. We will buy the products so long as Apple delivers the quality we expect from them.
Quality and features/functionality. There is no amount of quality that would make the 2016 MBP an acceptable purchase for me at the price they're asking, and there's no price that would make it able to serve as my primary working computer. They need a high-end machine or they need to find an alternative way to get apps to "have developers make them because they want to use your platform".
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How has this product launch been "messy" in any way? Sure, there are a lot of complaints regarding decisions Apple made with this machine, but you can't please everyone. In regards to any technical issues, any product from any company will have defective units, they just appeared amplified when it comes to Apple because the company is under so much scrutiny, a victim of its own success. I for one am very pleased with my 2016 MacBook Pro.
This isn't "you can't please everyone". This is "you aren't even making a token effort to please a significant subset of your market, even though they've been loyal customers for 20+ years".
Increased scrutiny? Honestly, for Apple's prices, that would be totally justified, but no, this isn't even close to an "increased scrutiny" thing. I have had something way over a dozen Apple laptops. 20+, certainly. I've never previously had one fail significantly within the first month. Of the two I got, one had a serious display glitch that showed up in the first day, and one lost the ability to obtain power from any charger within about three weeks. Also several people have claimed that the way the trackpad behaves on both of them is a "defect" that should be fixed.
People who ordered on the day of the initial announcement still don't necessarily have their machines, but of the people I know who've gotten machines,
everyone has had hardware problems.
This isn't just increased scrutiny; these machines are failing at a much higher than usual rate, for Apple.