IS this the only solution?

Discussion in 'MacBook' started by waloshin, Oct 12, 2009.

  1. waloshin macrumors 68040

    waloshin

    Joined:
    Oct 9, 2008
    #1
    I live in Canada where there is no apple store. My trackpad has stopped working, and Apple Canada support told me to drive the the states North Dakota to get it fixed. I was wondering cant they just send me a mailer and I mail it in?
     
  2. mrsir2009 macrumors 604

    mrsir2009

    Joined:
    Sep 17, 2009
    Location:
    Melbourne, Australia
  3. clyde2801 macrumors 601

    clyde2801

    Joined:
    Mar 6, 2008
    Location:
    In the land of no hills and red dirt.
    #3
    Tell apple they can send a courier from south dakota to canada, who can take advantage of the health care system there while they make their delivery...:(
     
  4. Rampant.A.I. macrumors 6502a

    Joined:
    Sep 25, 2009
    #4
    That's pretty much what they do if you call Applecare. Don't deal with the store, call Applecare directly at 1-800-SOS-APPL. I'm assuming that number will work for BC, if not, just check the website.

    They'll mail you a foam-padded box with a return label in about a day, and have your machine back to you a few days later.
     
  5. waloshin thread starter macrumors 68040

    waloshin

    Joined:
    Oct 9, 2008
    #5
    They did say that they could send a box to send it back, but they had to transfer me to the Canadian line who said they don't offer that solution yet so I am stuck with driving down to an apple service provider to get it fixed. :rolleyes:
     
  6. Richard1028 macrumors 68000

    Joined:
    Jan 8, 2009
    #6
    You mean that Apple deals internationally but they won't let you mail your macbook to the states?

    If you have to drive there, why don't they let you send it via courier. (i.e., let somebody else drive it for you). Don't you canucks know how to ship something across the border?
     
  7. waloshin thread starter macrumors 68040

    waloshin

    Joined:
    Oct 9, 2008
    #7
    Yes, we do , but I just don't want to have to pay the shipping.
     

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