Hi, I actually have 2 questions - first one is in regard to my screenshot I provide below. It seems like I have 5 of these things and when I pull it up, it's just a bunch of letters, numbers and characters (all of which I have NO CLUE as to what they mean or are for) My second question & please forgive me if I'm supposed to go ahead and make an entirely new thread in a different area....I bought an mp3 player couple of years ago of ebay. Runs great, looks exactly like an ipod yet it's not. At any rate, I'm just plugging it in to add more music to it from my iTunes collection but it's not reading it....I'm not seeing it as a device ANYWHERE....any suggestions.....PLEASE?????? I've tried both of the USB connections with still, no luck!! Please oh please can someone help me???