ISP Sympatico's Outgoing Server Doesn't Work in Mail

Discussion in 'Mac Apps and Mac App Store' started by rohopish, Sep 26, 2008.

  1. rohopish macrumors member

    Joined:
    Jan 12, 2006
    #1
    Okay, this is driving me wonky. Here's the short of it:

    I'm trying to use my university's e-mail through the app Mail. The setup goes nice and smooth for my university's incoming mail server:

    Account Type: IMAP (I was told to choose IMAP by my University's IT site, but according to my ISP, Sympatico's e-mail service is POP.)
    Incoming Mail Server: badger.ac.brocku.ca

    This, along with a description, user name, and password, connects fine. And then there's Sympatico (a popular ISP in Canada):

    Outgoing Mail Server: smtphm.sympatico.ca
    ___
    | /|
    |V | Use only this server
    ----
    Now, at this point my University's ITs tell me not to bother with "Use Authentication" but my ISP says I should. The ITs also tell me to turn SSL or whatever it's called off, but the ISP says leave it on. Either way, I cannot send mail to anyone using Mail, but can read all of the mail off my University E-mail account.

    I've tried everything: different logins for my ISP's account, turning SSL on and off, using and not using authentication, etc.

    Please, if anyone can help me, it would be so greatly appreciated!!

    -Bob

    Mac OS X 10.5.5
    Mail Vers. 3.0
     
  2. rohopish thread starter macrumors member

    Joined:
    Jan 12, 2006
    #2
    Since no one knows how to fix this,

    I've decided to ask a different question:

    Is there a free, functional, smtp (Outgoing) mail server available which I can substitute for my ISP's server?
     

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