Issue connecting two External Monitors to new Imac

Discussion in 'iMac' started by jerseykid80, Jun 27, 2017.

  1. jerseykid80 macrumors newbie

    Joined:
    Apr 8, 2014
    #1
    Hey all so I had 2 monitors connected to my old Imac via mini display port now this new imac Uses USB C for video output. I bought 2 cables one HDMI to USB C and another Display port to USB C. The IMAC doesn't recognize either monitor any idea what im doing wrong?
     
  2. trsblader macrumors 6502

    Joined:
    May 20, 2011
    #2
    Based on previous threads with the same title, I'm going to say push the cables in extra hard to make sure they're fully seated. Many have not pushed the USB C connection in far enough and had bad/no connection to their monitors. As soon as they went back and gave it another push, it was fine.
     
  3. jerseykid80 thread starter macrumors newbie

    Joined:
    Apr 8, 2014
    #3
    Thanks One works the other does not maybe an its issue with the cable.
     
  4. trsblader macrumors 6502

    Joined:
    May 20, 2011
    #4
    Very possible. Try the one that works in both USB-C slots. If it works in both, a bad cable would be my next guess.
     
  5. jerseykid80 thread starter macrumors newbie

    Joined:
    Apr 8, 2014
    #5
    Yep worked fine going to return the other cable order another one and see thanks.
     

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