Issue installing Creative Suite

Discussion in 'OS X El Capitan (10.11)' started by marty1990, Nov 5, 2015.

  1. marty1990 macrumors 6502

    Nov 25, 2011
    Brand new 5K iMac and I can't install Adobe Design Premium CS5.5.

    I own the disk from my old Mac, and download the installation files from Adobe since the iMac doesn't have a disk drive. Entered the serial number and my Adobe ID to install, starts off fine, then the timer says it'll take about 4 hours to install.

    I leave it running, set my iMac to turn the screen off after 15mins, but not to sleep, as I don't think it installs when sleeping? Leave it over night (7hrs-ish), and I checked this morning before I left for work, and it was on 10% with 400+ minutes left.

    Tried to cancel it, it just hung. Had to force quit it and then force eject the disk image as well.

    Any ideas as to what's up and why I can't install it, and how I can get it to install?

  2. Shirasaki macrumors 604


    May 16, 2015
    Are you sure your Mac was sleeping when you were sleeping?
    If this is the issue, I think you could turn off shutting down hard disk when idle, enable power nap, keep display brightness on and adjust it to the minimal brightness to prevent it from sleeping.
    And given the fact El Capitan is the last Mac OS X version supporting Java 6 SE, which is the required component for Creative Suite 5.5, you can try to update Java 6 SE first and then try installing it again.
  3. Gochugogi macrumors regular


    Oct 27, 2013
    Sandwich Isles
    I have Adobe Design Premium CS5.5 on my Mini i7 with OS 10.11.1. I had to hook up my drive from my old Mac Pro and use Apple migration to install it. The install disks wouldn't work on my both my new iMac and Mini with the new OS. And, yes, you need to install the old Java to actually run the apps.

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