Issue resolved

Discussion in 'iPhone' started by Alexrat1996, Jul 18, 2016.

  1. Alexrat1996 Suspended

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    #1
    help out people I see scuff marks or dust on the inside of charging port on right when I inserted a battery case on iPhone I heard a snap and it was in lighting port I posted photos help out is that normal
     

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  2. Newtons Apple macrumors P6

    Newtons Apple

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  3. Alexrat1996 thread starter Suspended

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  4. Newtons Apple macrumors P6

    Newtons Apple

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    #4
    Why would you want to fix a scuff inside your charging port?

    I guess you could buy another phone.
     
  5. GrumpyMom macrumors 601

    GrumpyMom

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    #5
    When you say you heard a snap, do you mean the sound of something breaking, or do you mean the snap of something like a static discharge? Do your accessories and charger still work in the port? My SE port looks different to the point I can't compare and my 6Splus port looks more dusty and scuffed than yours but works just fine.
     
  6. Alexrat1996 thread starter Suspended

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    #6
    Not sure if it's dust or scuffs from the damage if the battery case I put in my 6s plus that snapped
    --- Post Merged, Jul 18, 2016 ---
    Something inside the port I heard then I see that black mark and accessories still work but there a black scuff or dust inside there not sure if it came from the damage of the battery case
     
  7. GrumpyMom macrumors 601

    GrumpyMom

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    #7
    Scuffs and dust. I have both and there's no problem whatsoever. Just make sure everything is working and that the phone still charges when using your original charger. I don't see anything that looks broken off. I've had a few bad disconnects from speakers before, all turned out fine.

    If there's a concern make an appointment with the Genius Bar.
     
  8. Alexrat1996 thread starter Suspended

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    #8
    What's the black spot in right side way in the back where that pin at is it dust or scuff
     
  9. GrumpyMom macrumors 601

    GrumpyMom

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    #9
    Hard to say but all I can say for sure is your port looks almost pristine compared to mine. I've got loads of little black scratches it looks like the port is growing a mustache. I think there's some lint in mine for good measure. And still it works great. But I probably should look into brushing some of my lint out with a fine tipped brush. I'm not even sure that's advisable. I'd best look that up before I do it.
     
  10. Alexrat1996 thread starter Suspended

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    #10
    At this point maybe I did break it and did accidental damage maybe they can replace with my apple Care
     
  11. GrumpyMom, Jul 18, 2016
    Last edited: Jul 18, 2016

    GrumpyMom macrumors 601

    GrumpyMom

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    #11
    Why do you think that? It's working, isn't it? Like I said, mine is horrible looking compared to yours and mine works just fine. But to put your mind at ease, see what the Genius says. I think you're probably fine but its hard to tell from just a picture and without testing it. It's more likely you busted something on your battery case than your iPhone.
     
  12. Alexrat1996 thread starter Suspended

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    #12
    It's working but that dark spot was never there when I got it replaced last month the battery case works
     
  13. GrumpyMom macrumors 601

    GrumpyMom

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    #13
    Then there's nothing wrong with it and you're worrying about nothing. It's plastic that is in constant friction with a metal. That will result in a mark that isn't that different from the mark a pencil makes. If you could reach it, you probably could even buff it away. Do NOT try to do that, I'm just saying that it's a typical scuff mark. My iPhone has loads of them. It happens. As long as all the accessories and the phone itself is working it is just a cosmetic issue.
     
  14. Dirtydutch macrumors 6502

    Dirtydutch

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    #14
    That's exactly what I was thinking, that port looks clean as a whistle in comparison to most you'll see
     
  15. Alexrat1996 thread starter Suspended

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    #15
    What you people recommend to clean the port in the near future without me going to Apple Store
     
  16. C DM macrumors Westmere

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    #16
    A wooden or plastic toothpick would do the trick (making sure not to do it too hard so that things don't break). Compressed air can be another option.
     
  17. Alexrat1996 thread starter Suspended

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    #17
    I will try that if not I will take to Apple Store like chat support said if it won't come they are claiming its scuff and the genius know more about it
     
  18. C DM macrumors Westmere

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    #18
    The inside of the port will get scuffed and get other dirt in it--it's fairly normal and essentially expected. As others have mentioned, as long as things are working fine (and if you want you clean out any of the more obvious lint/dirt gathered in there once in a while), then everything should be in order.
     
  19. Alexrat1996 thread starter Suspended

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    #19
    Ok the only I have now is the lighting cables gets loose in the port that not expected
     
  20. Alexrat1996 thread starter Suspended

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    #20
    Will report back what Apple care says Tommorw
     
  21. GrumpyMom macrumors 601

    GrumpyMom

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    #21
    Okay, let us know what they say. Good luck!
     
  22. Alexrat1996 thread starter Suspended

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    #22
    its normal nothing out of the ordinary the tech said there not replacing it at all
     
  23. Alexrat1996 thread starter Suspended

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    #23
    The port wiggles a little bit is normal no complains since I have it in a Johore case
     
  24. GrumpyMom macrumors 601

    GrumpyMom

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    #24
    I'm glad that's all settled then and nothing is broken.
     
  25. Alexrat1996 thread starter Suspended

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    #25
    If the phone still charges I'm good To till I can get the 7
    --- Post Merged, Jul 19, 2016 ---
    A lot of people over at Reddit told me I had a bent pin this is normal wear and tear
    --- Post Merged, Jul 19, 2016 ---
    This was a waste of my 10 minutes at the store just find out it was nothing to worry about and they didn't clean it
     

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