Issue upgrading from 10.9.5 to 10.13

Discussion in 'macOS' started by steiney, Oct 18, 2017.

  1. steiney macrumors 6502

    Nov 6, 2009
    I'm on 10.9.5 and just pulled the trigger on upgrading to 10.13. I went to the App Store on my computer, went to "Updates" and had nothing offered there. I went to "Featured" and clicked the tile for High Sierra, then "Get". I got a message telling me to click "Purchased" and download the Mavericks update. I clicked "Purchased" and clicked "Download" on "OS X Mavericks". It downloaded and started up the OS X Mavericks installer and got to the point where it was asking me to accept the terms of the software license.

    At this point, I got the feeling that I was not on the right track and the installer was getting ready to install/overwrite a fresh copy of OS X Mavericks on top of my current installation. So instead of going forward, I figured it would be wise to post here and see what folks think. Am I going down the wrong path? I figured I would be able to just install High Sierra directly, but maybe I need a newer version of Mavericks installed to be able to update to High Sierra.

    Any thoughts or suggestions are appreciated!
  2. Darmok N Jalad macrumors 68000

    Darmok N Jalad

    Sep 26, 2017
    Do you have any OS-level updates in the "updates" section of the App Store?
  3. chscag macrumors 68030


    Feb 17, 2008
    Fort Worth, Texas
    Tell us which Mac you have, model and year? Your Mac may not be able to run High Sierra. If you clicked on the High Sierra Icon from the Mac App Store and your Mac is eligible, you should have been able to download it and install.
  4. steiney, Oct 18, 2017
    Last edited: Oct 18, 2017

    steiney thread starter macrumors 6502

    Nov 6, 2009
    No, nothing.

    I've got a late 2013 2.6 GHz rMBP with 16 GB RAM. It shipped with Mavericks, if I remember correctly. When I click the Download button, I get the message "macOS High Sierra failed to download - Use the Purchases page to try again."


    UPDATE: I got it to work! I restarted my computer a couple times to no avail but the third time it decided to work, for some reason. Weird, but hopefully things will go smoothly from here on!

    Thanks to both of your for your help. :)

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3 October 18, 2017