Issue with Itunes wifi sync

bsbfan

macrumors member
Original poster
Sep 24, 2012
62
0
I had the issue with my 4 and now my 5. Why is the Itunes wifi sync open grayed out? I have the proper setting in Itunes and I try to do it when the phone itself is plugged into an outlet. What else is there to do?
 

darster

Suspended
Aug 25, 2011
1,703
1
I had the issue with my 4 and now my 5. Why is the Itunes wifi sync open grayed out? I have the proper setting in Itunes and I try to do it when the phone itself is plugged into an outlet. What else is there to do?
When you connect your phone to itunes, and you have wifi sync turned on in itunes, remove phone by pulling lightning plug out of phone. Does your phone remain listed in itunes?
 

bsbfan

macrumors member
Original poster
Sep 24, 2012
62
0
When you connect your phone to itunes, and you have wifi sync turned on in itunes, remove phone by pulling lightning plug out of phone. Does your phone remain listed in itunes?
yes. It also remains listed when my phone is no where in the general area and I pull up Itunes on my laptop.
 

darster

Suspended
Aug 25, 2011
1,703
1
yes. It also remains listed when my phone is no where in the general area and I pull up Itunes on my laptop.
That is what it is suppose to do. It should remain listed in itunes after disconnecting from computer. That means at least it is identifying your iphone over the wifi in your house. It should sync. You do have it set up in itunes to sync your apps, music etc? Click on your device in itunes, and make sure you have your apps checked, music checked, etc. Then click sync in itunes, not on your phone. See if it will sync that way.
 

bsbfan

macrumors member
Original poster
Sep 24, 2012
62
0
That is what it is suppose to do. It should remain listed in itunes after disconnecting from computer. That means at least it is identifying your iphone over the wifi in your house. It should sync. You do have it set up in itunes to sync your apps, music etc? Click on your device in itunes, and make sure you have your apps checked, music checked, etc. Then click sync in itunes, not on your phone. See if it will sync that way.
I have open Itunes when phone plugged in and to wifi sync selected. The only thing I can think of is I have it saved to back up on computer as opposed to icloud (I have no idea how that works)...
 

millerhifi

macrumors regular
Sep 25, 2012
215
7
Los Angeles Ca
It should be pretty straight forward. Is the wifi on your iPhone turned on and connected to the same network that your computer is on?
And did you first connect your iphone to your computer and in the summary pane > options> check mark "sync with this iPhone over Wifi" then sync you iphone?
 

bsbfan

macrumors member
Original poster
Sep 24, 2012
62
0
It should be pretty straight forward. Is the wifi on your iPhone turned on and connected to the same network that your computer is on?
And did you first connect your iphone to your computer and in the summary pane > options> check mark "sync with this iPhone over Wifi" then sync you iphone?
yes still nothing
 

PNutts

macrumors 601
Jul 24, 2008
4,839
347
Pacific Northwest, US
OP you haven't supplied enough information. Many people are having problems (especially with Windows 7 x64). Some claim phone HTTP proxy settings fixes it, some add rules to their firewalls, some have services that aren't running. I've never had it worked reliably and stopped trying. I'm not the search police, but Google it and you'll find a lot of information. I'd post some links but I don't have any saved and it's time to get the kids to bed...
 

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