Issue with Mail app after upgrade

[sash]

Hi,

I'm having quite an issue with Mail app after upgrading to Lion: it crashes while migrating data, so it cannot start.

What can be done? Any workaround?

Thanks!
sash

 

[Silverstring]

I'm having the EXACT same problem!

...and I had thought my decision to go with an "Upgrade" install, instead of a "Clean", was going so well!

Posted in the Lion thread about this, no response. I have tried repairing permissions, repairing the keychain, and restarting, all to no avail. I have two user accounts on my machine, and this happens with both, so I'm perplexed as to what the issue might be.

Someone, help us!

 

[sash]

Have you tried the Recovery HD or the Lion Internet Recovery (no idea if it'll help)?

http://support.apple.com/kb/HT4718

 

[sash]

I have tried repairing permissions, repairing the keychain, and restarting, all to no avail.

I trashed mail plist -- doesn't work either...

 

[Silverstring]

Still waiting...

I've posted this over at the Apple Discussions forum. More people there are chiming in with the problem, but there have been no solutions as of yet!

Anyway, here's the link, in case you want to follow along there, as well.

https://discussions.apple.com/thread/3189729

 

[sash]

Anyway, here's the link, in case you want to follow along there, as well.

Thanks! I did the restore, reinstalled the system, mail app still crashes at migrating data...

Had to wait a couple of days with this install...

On the other hand, had never encountered such a buggy upgrade yet.

sash

 

[sash]

Hi Silverstring,

did you have On My Mac account?

For some reason I cannot import any info from the mailboxes directory...

 

[Silverstring]

Hi Silverstring,

did you have On My Mac account?

For some reason I cannot import any info from the mailboxes directory...

Not sure what you mean. All of my accounts were IMAP, I didn't save anything locally that wasn't on the IMAP folder.

I do seem to vaguely remember the "On My Mac" on the sidebar, but I'm not sure.

 

[Tibits]

Damn. I was about to pull the trigger, but have to wait until this is resolved.

 

[r3nos]

I had the same problem and here is how i fixed it.
1. Quit Mail.app
2. Open terminal and run
/Developer/Tools/SetFile -a -v /Users/username/Library/
to make the Library folder visible as it is hidden as of 10.6.7
3. Go to /Users/username/Library/Mail and delete everything in V2 folder
(copy the contents so you don't loose emails)
4. System Preferences -> Internet and wireless -> Mail,Contacts & calendars (new on Lion)
5. Remove all accounts
6. Open mail. It should start normally now and will be empty
7. Add all accounts for Mail,contacts & calendars
8 Copy your emails back to their folders (Mail will replace all deleted folders as new one. You just copy the contents)

 

[Silverstring]

You guys are not going to BELIEVE what the solution is.

I tried it, though, and it worked for me.

https://discussions.apple.com/thread/3189729?start=15&tstart=0

 

[Silverstring]

I had the same problem and here is how i fixed it.
1. Quit Mail.app
2. Open terminal and run
/Developer/Tools/SetFile -a -v /Users/username/Library/
to make the Library folder visible as it is hidden as of 10.6.7
3. Go to /Users/username/Library/Mail and delete everything in V2 folder
(copy the contents so you don't loose emails)
4. System Preferences -> Internet and wireless -> Mail,Contacts & calendars (new on Lion)
5. Remove all accounts
6. Open mail. It should start normally now and will be empty
7. Add all accounts for Mail,contacts & calendars
8 Copy your emails back to their folders (Mail will replace all deleted folders as new one. You just copy the contents)

We must have posted at the same time, I didn't see this before my reply above.

The solution that worked for me (and others) is a bit easier, even though it seems daft.

 

[r3nos]

You guys are not going to BELIEVE what the solution is.

I tried it, though, and it worked for me.

https://discussions.apple.com/thread/3189729?start=15&tstart=0

I tried restarting it at first for 6-8 times and did not work for me so i decided to do something else. I have 7 email accounts on Mail and maybe that is why it did not 'magically' fix itself

 

[r3nos]

LAso note down that if you are using Mail with gmail accounts
it will randomly show them as Offline while it is downloading
your emails. Maybe it is due to the long time it takes to download
all the emails. Just ignore it

 

[saberahul]

I have a different problem with mail - it keeps asking for my account passwords every minute or so... kind of annoying. I checked the "remember in keychain" but still it persists. Help?

 

[sash]

I've finally managed to import my mail (and start up the Mail app), but mainly by manually adding the mailboxes... At the same time, I've tried to import the same stuff in Outlook (2011), and it went without any problem. I'm not using the latter though, just experimenting.