Issue with Mail app after upgrade

Discussion in 'Mac Apps and Mac App Store' started by sash, Jul 20, 2011.

  1. sash macrumors 6502a

    sash

    Joined:
    Nov 23, 2004
    #1
    Hi,

    I'm having quite an issue with Mail app after upgrading to Lion: it crashes while migrating data, so it cannot start.

    What can be done? Any workaround?

    Thanks!
    sash
     
  2. Silverstring macrumors member

    Joined:
    Apr 30, 2005
    #2
    I'm having the EXACT same problem!

    ...and I had thought my decision to go with an "Upgrade" install, instead of a "Clean", was going so well!

    Posted in the Lion thread about this, no response. I have tried repairing permissions, repairing the keychain, and restarting, all to no avail. I have two user accounts on my machine, and this happens with both, so I'm perplexed as to what the issue might be.

    Someone, help us!
     
  3. sash thread starter macrumors 6502a

    sash

    Joined:
    Nov 23, 2004
    #3
  4. sash thread starter macrumors 6502a

    sash

    Joined:
    Nov 23, 2004
    #4
    I trashed mail plist -- doesn't work either...
     
  5. Silverstring macrumors member

    Joined:
    Apr 30, 2005
    #5
    Still waiting...

    I've posted this over at the Apple Discussions forum. More people there are chiming in with the problem, but there have been no solutions as of yet!

    Anyway, here's the link, in case you want to follow along there, as well.

    https://discussions.apple.com/thread/3189729
     
  6. sash thread starter macrumors 6502a

    sash

    Joined:
    Nov 23, 2004
    #6
    Thanks! I did the restore, reinstalled the system, mail app still crashes at migrating data...

    Had to wait a couple of days with this install...

    On the other hand, had never encountered such a buggy upgrade yet.

    sash
     
  7. sash thread starter macrumors 6502a

    sash

    Joined:
    Nov 23, 2004
    #7
    Hi Silverstring,

    did you have On My Mac account?

    For some reason I cannot import any info from the mailboxes directory...
     
  8. Silverstring macrumors member

    Joined:
    Apr 30, 2005
    #8
    Not sure what you mean. All of my accounts were IMAP, I didn't save anything locally that wasn't on the IMAP folder.

    I do seem to vaguely remember the "On My Mac" on the sidebar, but I'm not sure.
     
  9. Tibits macrumors regular

    Joined:
    Feb 23, 2011
    #9
    Damn. I was about to pull the trigger, but have to wait until this is resolved.
     
  10. r3nos macrumors newbie

    Joined:
    Jul 20, 2011
    #10
    I had the same problem and here is how i fixed it.
    1. Quit Mail.app
    2. Open terminal and run
    /Developer/Tools/SetFile -a -v /Users/username/Library/
    to make the Library folder visible as it is hidden as of 10.6.7
    3. Go to /Users/username/Library/Mail and delete everything in V2 folder
    (copy the contents so you don't loose emails)
    4. System Preferences -> Internet and wireless -> Mail,Contacts & calendars (new on Lion)
    5. Remove all accounts
    6. Open mail. It should start normally now and will be empty
    7. Add all accounts for Mail,contacts & calendars
    8 Copy your emails back to their folders (Mail will replace all deleted folders as new one. You just copy the contents)
     
  11. Silverstring macrumors member

    Joined:
    Apr 30, 2005
    #11
  12. Silverstring macrumors member

    Joined:
    Apr 30, 2005
    #12
    We must have posted at the same time, I didn't see this before my reply above.

    The solution that worked for me (and others) is a bit easier, even though it seems daft.
     
  13. r3nos macrumors newbie

    Joined:
    Jul 20, 2011
    #13
    I tried restarting it at first for 6-8 times and did not work for me so i decided to do something else. I have 7 email accounts on Mail and maybe that is why it did not 'magically' fix itself :D
     
  14. r3nos macrumors newbie

    Joined:
    Jul 20, 2011
    #14
    LAso note down that if you are using Mail with gmail accounts
    it will randomly show them as Offline while it is downloading
    your emails. Maybe it is due to the long time it takes to download
    all the emails. Just ignore it
     
  15. saberahul macrumors 68040

    Joined:
    Nov 6, 2008
    Location:
    USA
    #15
    I have a different problem with mail - it keeps asking for my account passwords every minute or so... kind of annoying. I checked the "remember in keychain" but still it persists. Help?
     
  16. sash thread starter macrumors 6502a

    sash

    Joined:
    Nov 23, 2004
    #16
    I've finally managed to import my mail (and start up the Mail app), but mainly by manually adding the mailboxes... At the same time, I've tried to import the same stuff in Outlook (2011), and it went without any problem. I'm not using the latter though, just experimenting.
     

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