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Issue with new AEBS

LSUtigers03

LSUtigers03

macrumors 68020
Original poster
Apr 9, 2008
2,089
41
I bought a new AEBS yesterday and went home to set it up. First my MacBook had an exclamation point on the airport icon telling me there was no internet connection. I reset the router and started over. Now the AEBS is set up. The preferences say its connected with an ip address and it has a DNS server. The airport utility is reporting no errors. The problem is that nothing in my house will connect to the internet if it's going through the router. If I connect to the modem the internet works great but not through the router. I don't understand why I can't get online when it seems like there are no errors and everything should be working. I'm ready to give up on the AEBS it's the second one I've had and its never worked right. The cheap linksys I had before worked great but for some reason the AEBS has given me nothing but problems. I'm looking for any help I can get.
 
I wanne bet the issue is your internet providers settings. I have seen a few strange setups. My parrents has a cable modem and it locks to the MAC adress, I need to call the company if I want another thing connected to the modem. Who is your provider? Have you called them?

The AEBS is the best that have happened to my internet usage since I got my 20/20 Mbit connection.

/PalleRaa
 
My amateur guess is that it's a DNS issue. Try Google's new DNS servers at 8.8.8.8 and secondary 8.8.4.4 ... Plug those into the DNS settings on the AEBS manually and see if it works.
 
Palleraa said:
I wanne bet the issue is your internet providers settings. I have seen a few strange setups. My parrents has a cable modem and it locks to the MAC adress, I need to call the company if I want another thing connected to the modem. Who is your provider? Have you called them?

The AEBS is the best that have happened to my internet usage since I got my 20/20 Mbit connection.

/PalleRaa
Click to expand...

My ISP is Cox Communications. I haven't called them about it yet. I've connected plenty of devices before and I've never had to call them to add a new one. I'm borrowing a router from work to see if a different router will work.

EDIT: The router and AEBS are both sitting on my TV stand with my TV, PS3, Xbox 360, and DVR. Could this be causing a problem? Should the modem and router be off by themselves?
 
LSUtigers03 said:
My ISP is Cox Communications. I haven't called them about it yet. I've connected plenty of devices before and I've never had to call them to add a new one. I'm borrowing a router from work to see if a different router will work.

EDIT: The router and AEBS are both sitting on my TV stand with my TV, PS3, Xbox 360, and DVR. Could this be causing a problem? Should the modem and router be off by themselves?
Click to expand...

No that will be fine.

You have got DHCP running on both the modem and the AEBS have you?

To check your config, go in to Airport utility, then select Manual Setup and that will show you loadsa stuff
 
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