Issue with QuickTime... Cannot figure out why this is happening.

ravenvii

macrumors 604
Original poster
Mar 17, 2004
7,584
490
Melenkurion Skyweir
Firstly, this has ALWAYS happened to me, on my iBook, and now on my Mac mini. So I know it's not a system-specific issue. The issue? After a while, QuickTime suddenly decides to stop communicating with Safari, and nothing short of a full reinstall of QuickTime Player fixes it. And after a while, it will inevitably happen again. BUT it works perfectly in iTunes. Here's an example: I want to watch the Sin City trailers. The first link is through Safari, here:

http://www.apple.com/trailers/miramax/sin_city/

Clicking LARGE in the Trailer 1 column, I got this:



Now, going to the same trailer with iTunes:

itms://www.apple.com/moviesxml/s/miramax/1233/index.xml

It works beautifully:



Now... WHY is this happening? Anyone experienced this?
 

ravenvii

macrumors 604
Original poster
Mar 17, 2004
7,584
490
Melenkurion Skyweir
Les Kern said:
Do you get the same thing with Firefox??
Whoa. Just downloaded and tried Firefox. It worked just fine. So now I know it's a problem specific to Safari... Still no idea how to fix that.
 
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MisterMe

macrumors G4
Jul 17, 2002
10,650
29
USA
Raven VII said:
Whoa. Just downloaded and tried Firefox. It worked just fine. So now I know it's a problem specific to Safari... Still no idea how to fix that.
Actually, it is a problem specific to your installation of Safari. It The link works fine here. You should check Safari's plug-in settings. It is also a good idea in times like these to set-up a new account on your computer to see if the problem is specific to your primary account.
 
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Lacero

macrumors 604
Jan 20, 2005
6,639
2
Works in Safari for me. Can't really say why it would be broken.
 
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ravenvii

macrumors 604
Original poster
Mar 17, 2004
7,584
490
Melenkurion Skyweir
I resetted Safari, and it didn't fix the problem.

BUT... I created a new test account, and lo and behold! It works perfectly in Safari.

This revelation should narrow the problem down. What should I do? Create a new account and trash this one? I would prefer not to do that, because once I create the new account, the problem WILL inevitably appear eventually. In a month, or two, it will come back. And it would be a pain in the ass to recreate accounts constantly.

Help? :/
 
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MisterMe

macrumors G4
Jul 17, 2002
10,650
29
USA
Raven VII said:
I resetted Safari, and it didn't fix the problem.

BUT... I created a new test account, and lo and behold! It works perfectly in Safari.

This revelation should narrow the problem down. What should I do? Create a new account and trash this one? I would prefer not to do that, because once I create the new account, the problem WILL inevitably appear eventually. In a month, or two, it will come back. And it would be a pain in the ass to recreate accounts constantly.

Help? :/
It may be that you have a damaged Preference file. Try removing the Preference files in your primary account, first for Safari and then for Quicktime to see if either does the trick.
 
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ravenvii

macrumors 604
Original poster
Mar 17, 2004
7,584
490
Melenkurion Skyweir
I'm now slightly embarassed... I went and deleted the Safari preferences... and everything works just fine now. Such a simple solution that I sworn up and down that I have tried before. :rolleyes:

Thank you guys so much for the help! Very much appreciated!
 
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Daveway

macrumors 68040
Jul 10, 2004
3,372
0
New Orleans / Lafayette, La
Raven VII said:
I'm now slightly embarassed... I went and deleted the Safari preferences... and everything works just fine now. Such a simple solution that I sworn up and down that I have tried before. :rolleyes:

Thank you guys so much for the help! Very much appreciated!
We should make sticky thats says "don't ask for help if you haven't already: repaired permissions, reset-all in open firmware, deleted plist files, and restarted finder."

Glad that your problem is fixed. I hated that dreaded broken file icon in Windows.
 
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