Issue with T-Mobile (UK) Mobile Broadband Dongle (Huawei E220)

[EdRooney]

Firstly, I am new to the forums and my first post and subsequent updates manageed to P!$$ off a lot of people so I hope I get this one right!

I am a convert from Windows to PC and as such still learning!

I have a mobile broadband dongle from T-Mobile (UK) which I have had for a number of years now and it has worked, consistently, extremely well on my windows based laptop. This was not the case when I plugged it in to my 13" MacBook Pro that I have just purchased as part of my conversion.

I concluded I must be doing something wrong.

The modem is a Huawei E220 and I have done all the firmware upgrades etc that all the other forums seem to suggest.

The last suggestion from T-Mobile was that I utilise a more up to date broadband dongle to install the latest connection manager software on to my MBP. I have done this.

I now have no error messages when I plug the dongle in to the MBP and I know the driver is OK etc because I do manage to connect and surf the web etc.

My issue is that after a short period of time (this can vary between 1min and 5mins) the Dongle appears to hang or freeze.

The light on the dongle remains blue but no data is transferring.

I have installed little snitch also which shows me the red outgoing data but no green incomming on the little display in the menu bar.

I have made assumptions that the driver, connection manager, firmware, little snitch or firewall etc are all ok because I am gettign a connection at some point for a short period of time.

I was wondering if anyone has had similar issues or can indeed assist me in the resolution?

I am wondering if it is a setting on the MBP because of the device failing after a period of time?

The OS id Snow Leopard and I believe I am up to date with my software releases.

Any help gratefully received !

 

[EdRooney]

Actually just read another post about 64-bit and 32-bit kernel and wondering if that is the root cause of my issue?

I will try the 32-bit when I get home later.

Incidentally, will I notice much difference between 64-bit and 32-bit?

Will update later )

 

[blevins321]

Actually just read another post about 64-bit and 32-bit kernel and wondering if that is the root cause of my issue?

I will try the 32-bit when I get home later.

Incidentally, will I notice much difference between 64-bit and 32-bit?

Will update later )

Lol, welcome back. The only benefit to 64-bit is the ability to utilize ridiculous amounts of RAM. There are a couple minor processor benefits as well, but nothing worth noting for the the majority of purposes. HERE is a good guide to the differences.

 

[EdRooney]

Thanks for the feedback.

I have solved the issue. I have changed for a wireless pointer as that modem type is out of date for Snow Leopard it would seem.

I did try everything that T Mobile technical have worked with me on to try and resolve but we all concluded a more up to date modem was the solution.