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Issues adding AppleCare

boxermansr

boxermansr

macrumors 6502a
Original poster
Feb 11, 2011
906
681
El Paso, TX
Anyone having issues adding AppleCare for their series 6? I've been trying for about an hour and keep getting "We’re Sorry
Sorry, but we are unable to process your request. Please try again later or contact us."

This happens after I enter my credit card info. I've tried different browsers, as well as on my iPhone, same error every time.
 
There's a current issue with the App Store that might affect an Applecare purchase.

D93B2043-103E-411A-9764-22A0D5C164A4.jpeg
 
I had an issue on Tuesday. I was using Apple Pay, and was trying to choose Apple Care by month. It kept erroring out when finalizing, saying I had to agree to T&C. But there was no radio button to check. After 10 minutes of trying, I selected to pay all upfront, and it went through.
 
decypher44 said:
I had an issue on Tuesday. I was using Apple Pay, and was trying to choose Apple Care by month. It kept erroring out when finalizing, saying I had to agree to T&C. But there was no radio button to check. After 10 minutes of trying, I selected to pay all upfront, and it went through.
Click to expand...
I'm trying monthly, since I've been selling my older watch and recouping a decent enough amount to upgrade yearly, but I guess I could just do the all at once too. I'm on with them on the phone (on hold for 30 minutes so far) so I'll wait a bit then decide if it's worth doing it for the whole deal.
 
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I had this problem today trying to purchase AppleCare+ for my MacBook. I switched to using my iPhone to purchase it and this resolved it.
 
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