Issues connecting to the internet with my new wireless base station

Discussion in 'Mac Basics and Help' started by danalc, Aug 13, 2009.

  1. danalc macrumors newbie

    Joined:
    Aug 12, 2009
    #1
    Hi,

    I just got a new wireless base station and used the airport setup assistant to hook it up. It seemed to be successful (airport says it's connected to my network with full strength), but I canNOT connect to the internet through any internet app (tried firefox and safari), or run any app that needs internet connection (like iTunes store). Therefore though it says it's connected it does not seem to be working. Any ideas on how to troubleshoot this??

    :eek:
     
  2. scienide09 macrumors 65816

    scienide09

    Joined:
    May 5, 2007
    Location:
    Canada
    #2
    Sounds like you're happily connecting to the router, but the router isn't talking nicely with your ISP.

    Power cycle the router. This usually fixes a lot of router problems, especially those that come with an initial setup of the hardware.
     
  3. donuttakedonuts macrumors regular

    Joined:
    Aug 9, 2009
    #3
    +1
    If that doesn't work, call your ISP.
     
  4. danalc thread starter macrumors newbie

    Joined:
    Aug 12, 2009
    #4
    pls explain

    you were right! thanks. it's working now.
     
  5. scienide09 macrumors 65816

    scienide09

    Joined:
    May 5, 2007
    Location:
    Canada
    #5
    No problem. I find that a reset works 99% of the time.
     

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