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sab46

macrumors newbie
Original poster
Oct 21, 2008
9
0
Has anyone else had issues playing rented movies on their apple TV?
I've rented ~3 movies and each one has had the same issue. Once its downloaded enough to start playing, I get the popup that says I can start it. Once I start the movie, all I get is a gray screen and no sound. I can exit out and try again with the same result. Fast forwarding/rewinding doesn't do anything.
The only fix I've found it to reboot the atv by unplugging it. Once it boots up, the download resumes and I can play the movie w/o any more issues.
I've only tried HD rentals so I don't know if I would have the same problem with SD movies.

Besides this, I have no issue with my atv. Anyone else seen this or know how to fix it?

Thanks!
 
This happens to me about once every 2-3 weeks. Restarting the AppleTV is the only fix I know of. You can restart the AppleTV by pressing Menu+Down on the remote for 5+ seconds until you see the light turn amber, it will prompt for desired language and then present a screen where you can select to restart the device. This is the single biggest bug that annoys me with the current version of software.
 
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