So I'd like to know if anyone else has experienced this issue at all. I cannot renew my Apple Music Family subscription and this issue is very frustrating. I was told that my old iPhone 6+ (which I sold to Gazelle) is flagging my account as fraudulent since . I keep getting the same answer that Apple is "escalating my issue" but I haven't really gotten anywhere in terms of getting a good resolution. Last month I was able to get a quick fix and renew for one month, but then the same date rolled around again and now I can't renew once again. I did everything that Gazelle suggested in terms of wiping the phone of my data but I don't get how it would block my current access. Anyone have any suggestions? Side note.... I'm never, ever selling my phone again... GIANT PITA.