Issues syncing songs on iTunes

Discussion in 'Mac Apps and Mac App Store' started by jordancrombie92, Nov 4, 2013.

  1. jordancrombie92 macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #1
    I have iTunes 11.1.2, and I've recently downloaded an album, and every time i try to sync it, it says its done, but it does not appear on my iPhone?

    When I check the On This iPhone option, the song appear however they are greyed out and have a dotted circle to the left of them. What does this mean?

    How do I get these songs to sync?
     
  2. Bruno09 macrumors 68020

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    #2
    "The song appear however they are greyed out and have a dotted circle to the left of them."

    This means that the download is running or not completed.

    Try this : menu bar / store / check for available downloads
     
  3. jordancrombie92 thread starter macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #3
    a lot of the greyed out songs, I have downloaded from elsewhere and still say this. I've just checked for available downloads and it said all available have been downloaded?
     
  4. Bruno09 macrumors 68020

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    #4
    If you bought the songs from the iTunes Store, you can delete them, then download them again.

    First, in iTunes / Preferences / Store, check "show iTunes in the Cloud purchases".

    Then delete a song and move the file to the trash.

    A few seconds or minutes later, the song will show up again and you will be able to download it again (click the cloud icon).
     
  5. jordancrombie92 thread starter macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #5
    thanks but how come songs I have imported showing they have not completed downloading? and why won't they sync?
     
  6. Bruno09 macrumors 68020

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    #6
    I thought the songs came from the iTunes Store (I've recently downloaded an album…).

    If you have imported the songs, then the greyed name and the dotted circle mean the copy has not been completed.

    You probably need to delete these files and import them again.
     
  7. jordancrombie92 thread starter macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #7
    sorry i wasn't very clear. ok thanks. will try that and hopefully it works :)
     

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