issues with entourage 2008 users once switched over to exchange 2007

Discussion in 'Mac Apps and Mac App Store' started by austinsevo, Feb 6, 2009.

  1. austinsevo macrumors regular

    Joined:
    Jun 9, 2008
    Location:
    Sherman Oaks: California
    #1
    i have a few random entourage 2008 users experiencing where they stop receiving new mail from the server once their mailbox has been migrated over to Exchange 2007. They stop receiving new email but can send out just fine. Also a few delegates cannot see messages in the users inbox but can see the folders and other areas.

    It works just fine on Outlook 2007 on my PC i tested their accounts but stops working on Entourage. Ive tried using the company's owa address and internal address.

    My account was working fine on my Entourage 2008 and then i deleted the Identity. And when i put back in all the info i myself could not receive messages in my inbox.

    here is what i can see

    1. Folders in my inbox with the messages inside.
    2. Contacts and Calendar

    here is what i cannot see.

    1. messages in my inbox new and old.
    2. sent items

    im stumped! what the hell is going on?
     
  2. nadyne macrumors 6502a

    Joined:
    Jan 25, 2004
    Location:
    Mountain View, CA USA
    #2
    This is going to be pretty hard to troubleshoot via the forums. You should talk with your Microsoft account rep to figure out what's going on.

    Regards,
    Nadyne.
     

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