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Issues with my new MBA!!!

mhnajjar

mhnajjar

macrumors 6502a
Original poster
Hi guys,

I just got a new 1.6 MBA but it is going back tomorrow 😱

It has screen bleeding showing like mountains on the bottom and top of the screen. In addition, it is HOT (CPU 63-83 C). Way hotter than what I tested at the store (CPU 40-60 C). In addition, it has a tiny flicked (ripped) paint at the back which I am somehow ok with.

I just wanted to share this with you and know if any of you facing similar issues? I have never ever seen screen bleeding in MBAs before 😱 since the MBA has the "best" screen ever.


I hope that I'll get a better replacement.
 
In general, the MBA screens are the best I've seen on any laptop ever - really - not joking here. I had to return my original MBA due to charging issue. The screen was flawless. The same can be said about the screen on my replacement MBA. I think you'll be very happy with the screen on the replacement.
I really think the MacBook Air has the least problems out of any modern Apple laptop ever.
 
Most probably a faulty MBA. Apart from the screen issue, I have never heard of a MBA running that hot. You should take it back and ask for a replacement.
 
mhnajjar said:
Hi guys,

I just got a new 1.6 MBA but it is going back tomorrow 😱

It has screen bleeding showing like mountains on the bottom and top of the screen. In addition, it is HOT (CPU 63-83 C). Way hotter than what I tested at the store (CPU 40-60 C). In addition, it has a tiny flicked (ripped) paint at the back which I am somehow ok with.

I just wanted to share this with you and know if any of you facing similar issues? I have never ever seen screen bleeding in MBAs before 😱 since the MBA has the "best" screen ever.


I hope that I'll get a better replacement.
Click to expand...


First. I also have a pretty new macbook air.. I opened it a couple days ago and haven't logged much time on it...

I can confirm that out of the box mine ran hot as balls... like seriously i was shocked to see it turn on the first time.. and the fan start screaming like a jet engine... i installed istat pro right away ... it as at 78 degrees C.

Just install the updates... my operating temp is usually in the mid 40's (much better than my white macbook that i'm typing on now)

The screen. I don't know if other people can confirm but... uh... its awesome. It turns on instantly and is brighter than the sun on full brighness... honestly i think that my air at half brightness is just as bright as my macbook at full brightness.... contrast is awesome too..

I've noticed a couple funky things though... I have the charge/tingle problem kinda bigtime... and also maybe you guys can check.. the frame around my screen actually bulges a bit right above the macbook air logo.

you cant tell looking straight on.. but you can see that there is more space in the middle than the sides when looking down from the top of the screen..
 
MacBook Air REALLY SLOW??

Just bought a new 1.8ghz MacBook Air with the 80GB regular (not SSD) drive. Didn't transfer any of my music off my old PB G4 to save space, so there's still like 30 GB available on the hard drive.

It's got 2GB of RAM, so why is it DEATHLY SLOW ??? At first I thought perhaps it was due to running iPhoto w/ other Apps open @ same time, but the worst part of it is that even with nothing else running, iPhoto is running stupid slow. Not only that, but just Mail, moving stuff around on the Finder and using Dock seems like it's in slow-mo.

Has anyone else had this issue? I'm planning to take it in to get checked out, but any suggestions or help ideas !?
 
Spotlight runs for a while at first and it slows everything down and heats up the MBA.

Of course, this usually only lasts for about 20 minutes.

But it needs to run it's course otherwise it starts over again from the beginning.
 
The Apple specialist at the store told me that the issues with my screen which he looked at and saw are nothing that would grant an exchange 😱

He was saying that all LEDs are like that 😱

It took me 30 minutes to convince him after betting that non of the 6 MBAs on display has this issue and then the manager agreed to give me a replacement.

Guess what? I checked the replacement in front of the manager and the bottom cover was CRACKED open 😡.

At the beginning, they wanted to charge me a 10% restocking fee to refund me but after seeing how unlucky I am, they decided to give me my money back.

After an hour, I decided to go to the store and try my luck again. Guess what now? The third one had scuffed paint and loose base cover 😕 WHAT a luck. The specialist asked me to come tomorrow to have it replaced since they are about to close and they shutdown their system!

In addition to the MBA, I bought an iMac and guess what again? The iMac is perfect even though it is a W (assembled in China), but the keyboard and mouse are scratched 🙁

I guess, I should never go to the Apple store myself. I should ask someone to get me whatever I want since my luck is the worst in the world .. damn it!

I am going back to another branch to find a better luck to replace my MBA. I really do not like the fact that my iMac keyboard and mouse are scratched but I am not sure that they would replace them since they might think that I am just a trouble maker or so 😱
 
I have a Week1 or 2 MBA and no problems. I use iStatMenu and temp for web surfing/email is 45-50C. Fans don't kick in unless I start pushing MPG4 video.

No screen issues, better than my MB and MBP.
 
mhnajjar said:
The Apple specialist at the store told me that the issues with my screen which he looked at and saw are nothing that would grant an exchange 😱

He was saying that all LEDs are like that 😱

It took me 30 minutes to convince him after betting that non of the 6 MBAs on display has this issue and then the manager agreed to give me a replacement.

Guess what? I checked the replacement in front of the manager and the bottom cover was CRACKED open 😡.

At the beginning, they wanted to charge me a 10% restocking fee to refund me but after seeing how unlucky I am, they decided to give me my money back.

After an hour, I decided to go to the store and try my luck again. Guess what now? The third one had scuffed paint and loose base cover 😕 WHAT a luck. The specialist asked me to come tomorrow to have it replaced since they are about to close and they shutdown their system!

In addition to the MBA, I bought an iMac and guess what again? The iMac is perfect even though it is a W (assembled in China), but the keyboard and mouse are scratched 🙁

I guess, I should never go to the Apple store myself. I should ask someone to get me whatever I want since my luck is the worst in the world .. damn it!

I am going back to another branch to find a better luck to replace my MBA. I really do not like the fact that my iMac keyboard and mouse are scratched but I am not sure that they would replace them since they might think that I am just a trouble maker or so 😱
Click to expand...

Heck, you're unlucky 🙁.
 
mhnajjar said:
The Apple specialist at the store told me that the issues with my screen which he looked at and saw are nothing that would grant an exchange 😱

He was saying that all LEDs are like that 😱

It took me 30 minutes to convince him after betting that non of the 6 MBAs on display has this issue and then the manager agreed to give me a replacement.

Guess what? I checked the replacement in front of the manager and the bottom cover was CRACKED open 😡.

At the beginning, they wanted to charge me a 10% restocking fee to refund me but after seeing how unlucky I am, they decided to give me my money back.

After an hour, I decided to go to the store and try my luck again. Guess what now? The third one had scuffed paint and loose base cover 😕 WHAT a luck. The specialist asked me to come tomorrow to have it replaced since they are about to close and they shutdown their system!

In addition to the MBA, I bought an iMac and guess what again? The iMac is perfect even though it is a W (assembled in China), but the keyboard and mouse are scratched 🙁

I guess, I should never go to the Apple store myself. I should ask someone to get me whatever I want since my luck is the worst in the world .. damn it!

I am going back to another branch to find a better luck to replace my MBA. I really do not like the fact that my iMac keyboard and mouse are scratched but I am not sure that they would replace them since they might think that I am just a trouble maker or so 😱
Click to expand...

😱😱😱
0.o you have to kidding me wow you are one unlucky apple product user all the apple products i have ever bought were in mint condition apple has some of the best products and its really fancy neat packageing and stuff wow you just have horrible luck my friend i am so sorry for you
 
The store refused to exchange it unless I pay the 10% restocking fee 😕 because they think 3 replacements are too much 🙁. Is it my problem if I am just unlucky?
 
mhnajjar said:
The store refused to exchange it unless I pay the 10% restocking fee 😕 because they think 3 replacements are too much 🙁. Is it my problem if I am just unlucky?
Click to expand...

Tell em to F*** off. Seriously. If you are within a reasonable distance of another store, take it there. If not, give Apple a call.
 
Grizzly Adams said:
Tell em to F*** off. Seriously. If you are within a reasonable distance of another store, take it there. If not, give Apple a call.
Click to expand...

I tried for almost two hours but they keep saying that non of our machines are perfect and it would cost us $50,000 to produce a perfect machine 😕

They claim that the issues with my MBA are within Apple's tolerance level 😕

I guess, it is better not to pay full price for a new product from Apple that looks worse than a used DELL 😡

How would calling Apple help?


Thanks 🙂
 
I called Apple and they said that they can only repair it for me and if I want a replacement, that can be done through the store only.
 
mhnajjar said:
I tried for almost two hours but they keep saying that non of our machines are perfect and it would cost us $50,000 to produce a perfect machine 😕

They claim that the issues with my MBA are within Apple's tolerance level 😕
Click to expand...

Well that's just silly. My MBA is just fine, without any of the flaws you mention.

And all of this damaged hardware is odd, too. Something doesn't sound right wit that store. Where is it? I want to be sure I never to go there.
 
AC Rempt said:
Well that's just silly. My MBA is just fine, without any of the flaws you mention.

And all of this damaged hardware is odd, too. Something doesn't sound right wit that store. Where is it? I want to be sure I never to go there.
Click to expand...

That is what I figured out because even the iMac box was beaten up 😱 .. I even thought of asking them of getting another one, but I said what I care about is the computer itself not the box 🙂.


What is bothering me the most is the CORE-SHUTDOWN whever I watch a movie 🙁

The store is in CO 😱
 
I think that store must be the winner of the "biggest a-h0lz" award. I have had some less than satisfactory experiences at the Philly area stores, but your experience sounds downright horrible.

I have never received a less than perfect Apple product out of the box and am really sorry you have had this experience.

As a note to everyone getting a new MBA, or any Apple machine; Spotlight took 8 hours to index all of my files (~30GB). During that time it was extremely hot and so slow it was unusable. Now after all of the updates and such it rarely gets above 65C.

The MBA is not painted, the flecks you see are actually divots in the metal. I have a couple on my lid already too.
 
n0de said:
The MBA is not painted, the flecks you see are actually divots in the metal. I have a couple on my lid already too.
Click to expand...

Any chance you could post a pic of these? Do they appear over time?

When I buy mine I will be inspecting it's condition right there in the store because I don't want to have to return it - the Cambridge UK store sucks!
 
......

mhnajjar said:
The Apple specialist at the store told me that the issues with my screen which he looked at and saw are nothing that would grant an exchange 😱

He was saying that all LEDs are like that 😱

It took me 30 minutes to convince him after betting that non of the 6 MBAs on display has this issue and then the manager agreed to give me a replacement.

Guess what? I checked the replacement in front of the manager and the bottom cover was CRACKED open 😡.

At the beginning, they wanted to charge me a 10% restocking fee to refund me but after seeing how unlucky I am, they decided to give me my money back.

After an hour, I decided to go to the store and try my luck again. Guess what now? The third one had scuffed paint and loose base cover 😕 WHAT a luck. The specialist asked me to come tomorrow to have it replaced since they are about to close and they shutdown their system!

In addition to the MBA, I bought an iMac and guess what again? The iMac is perfect even though it is a W (assembled in China), but the keyboard and mouse are scratched 🙁

I guess, I should never go to the Apple store myself. I should ask someone to get me whatever I want since my luck is the worst in the world .. damn it!

I am going back to another branch to find a better luck to replace my MBA. I really do not like the fact that my iMac keyboard and mouse are scratched but I am not sure that they would replace them since they might think that I am just a trouble maker or so 😱
Click to expand...

I wonder if that store just got a bad lot. I have seen the same thing at the store I work in.
 
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