Issues with Time Capsule PPPoE on BT Infinity

[MyAppleWorld]

Hi

I am having an issue using PPPoE on BT infinity - Basically around twice per day the TC starts flashing Yellow. It goes back to green after 20 seconds but during that time Internet is lost. Also when it comes back on the WAN Public IP address has changed.

I have read people with same issues online but nobody has found a fix.

Has anyone here had any joy?

thanks

 

[AdeFowler]

Have you looked on BT’s forum? This post discusses setting up PPPoE on the Time Capsule:

http://community.bt.com/t5/BT-Infinity/Apple-time-capsule-and-BT-Hub-3/td-p/236627

Hope this helps.

 

[MyAppleWorld]

Yeah I have it setup correctly. Infact there is very little to configure except the PPPOE setting.

I think this is a very common problem that most people don't notice.

Going to check the logs later

 

[clarkj]

I've been having this problem but I have eliminated BT as the cause.
After a couple of weeks liaising with the VERY helpful folk at @BTCare, we discovered that my internet connection is solid if a BT Home Hub is between the OpenReach modem and the a Time Capsule.
One possible cause might be that the TC is more sensitive and slower to recover from transient outages.
I've removed the Home Hub again and will run this configuration for a few days to see what happens.