Issues with Time Capsule PPPoE on BT Infinity

MyAppleWorld

macrumors 6502a
Original poster
Nov 1, 2005
556
60
Birmingham, UK
Hi

I am having an issue using PPPoE on BT infinity - Basically around twice per day the TC starts flashing Yellow. It goes back to green after 20 seconds but during that time Internet is lost. Also when it comes back on the WAN Public IP address has changed.

I have read people with same issues online but nobody has found a fix.

Has anyone here had any joy?

thanks
 

MyAppleWorld

macrumors 6502a
Original poster
Nov 1, 2005
556
60
Birmingham, UK
Yeah I have it setup correctly. Infact there is very little to configure except the PPPOE setting.

I think this is a very common problem that most people don't notice.

Going to check the logs later
 

clarkj

macrumors newbie
Jul 25, 2008
1
0
Belfast, Northern Ireland
I've been having this problem but I have eliminated BT as the cause.
After a couple of weeks liaising with the VERY helpful folk at @BTCare, we discovered that my internet connection is solid if a BT Home Hub is between the OpenReach modem and the a Time Capsule.
One possible cause might be that the TC is more sensitive and slower to recover from transient outages.
I've removed the Home Hub again and will run this configuration for a few days to see what happens.
 
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