Why in the world would the AT&T unlock site tell me my IMEIs are not associated with AT&T devices? I have two minis (one 2 and one 4) that I purchased through AT&T on NEXT plans. They are paid off and need to be unlocked before shipping to new owners, but the unlock site is telling me the IMEIs aren’t associated with AT&T devices. I have never had this issue before. One was paid off almost a year ago, but another grandchild was still using it, so I never unlocked it. The other I paid off maybe a week ago. Any ideas? I’m trying to handle it with AT&T, but let’s just say they are so dang stupid (sorry - this is the nicest way I can put it), they aren’t much help. To add to this - when my daughter took the screen shots under “about,” it shows AT&T as the carrier, and the IMEI number on the same damn page. What the heck?