iTouch Frozen! Won't turn off! PLEASE help!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by lostandconfused, Mar 11, 2009.

  1. lostandconfused macrumors newbie

    Joined:
    Mar 11, 2009
    #1
    i just got my itouch yesterday and i was getting ready to go to sleep by listenting to music on my itouch when all of a sudden it froze. it takes me to to the home screen so i unlock it and i try to put my pass code in but nothing comes up. then i tried to turn it off a million times. nothing. and then i tried to enter the code, and all of a sudden my screen goes white. PLEASE please please help. :[​
     
  2. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #2
    Just to check, have you held down the home and power buttons together for 10 seconds?
     
  3. benflick macrumors 68020

    benflick

    Joined:
    Jul 11, 2008
    Location:
    Cincinnati, Ohio
  4. Farhibide macrumors newbie

    Joined:
    Mar 15, 2009
    #4
    What kind of case are you using?

    It's crazy, and lots of people dispute the magnets in the case thing, but I had similar problems with my itouch freezing up. I researched solutions online and tried everything except removing the magnets because I didn't believe it. Nothing worked. Then one day at work I finally got sick of it freezing and cut the magnets out of my case. I have not had this problem since.

    If none of these other suggestions work for you, I suggest looking into this before going through the trouble of having your device replaced.
     

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