itune not seeing my phone

Discussion in 'iPhone' started by XrayTed, Sep 27, 2015.

  1. XrayTed macrumors regular

    XrayTed

    Joined:
    Oct 14, 2014
    #1
    All of a sudden itunes up and decided not to recognize my phone anymore, pretty depressing.
    Any idea what to do about this ? Is updated to latest version, closed it and restarted computer, no joy. Any option to do with the phone is greyed out.
     
  2. LLL1424 Contributor

    LLL1424

    Joined:
    Oct 24, 2005
    Location:
    Washington, D.C.
    #2
    Uninstalling iTunes does the trick and any Apple related programs and then downloading a fresh copy
     
  3. XrayTed thread starter macrumors regular

    XrayTed

    Joined:
    Oct 14, 2014
  4. haruhiko macrumors 68040

    haruhiko

    Joined:
    Sep 29, 2009
    #4
    Unlock your phone and choose trust your computer on the phone when you connect it to the computer.
     
  5. XrayTed thread starter macrumors regular

    XrayTed

    Joined:
    Oct 14, 2014
    #5
    Yes, it does do that, clicking trust has no effect.
     
  6. gixxerfool macrumors 6502a

    gixxerfool

    Joined:
    Jun 7, 2008
    #6
    What OS is your computer running?
     
  7. XrayTed thread starter macrumors regular

    XrayTed

    Joined:
    Oct 14, 2014
  8. gixxerfool macrumors 6502a

    gixxerfool

    Joined:
    Jun 7, 2008
    #8
    There goes my theory. My Snow Leopard machine won't see my 6S+ but it will my 5 both running 9.0.1. I wonder if there is a driver issue.
     
  9. XrayTed thread starter macrumors regular

    XrayTed

    Joined:
    Oct 14, 2014
    #9
    Ok, so I uninstalled itunes, reinstalled it still no joy.
    Rebooted, nothing. Tried using another cord that my son uses for his, nothing. Tried other USB ports, nothing.

    Guess the next step is to try it on another computer. This really sucks, I might add it was working just fine on this computer up until a few days ago. Synced no problem, even made a couple purchases.
     
  10. XrayTed thread starter macrumors regular

    XrayTed

    Joined:
    Oct 14, 2014
    #11
    That worked se thanks, only snafu was step #3 there "select hardware and sound", no such category.

    I found the same thing in device manager/portable devices.
     

Share This Page